tricotaria's Shop Policies
Welcome to tricotaria!
My name is Andreia and I'm happy to have you in my shop.
Here you will find eco hand knitted or sewn pieces by me in my home studio.
The items are my own designs, one-of-a-kind or limited editions. They are the result of the transformation of high quality natural materials. They are handmade with love, care, and attention to detail.
Payments are via Paypal.
Items are shipped via Portuguese Post, always using registered mail, to Portugal, Europe and everywhere else.
All the items are ready to ship. They will be send within two or three business days after payment confirmation, to the shipping address submitted by you.
I’ll do my best to make sure that your order arrives safely and as soon as possible.
Please note that buyers are solely responsible for any duties and customs charges that may be incurred.
Refunds and Exchanges
I always provide an accurate description and I try to post several pictures of the item. Please read carefully the description information so that you can have an accurate idea about what you are buying. However if you have any question, please contact me at andreia [!at] tricotaria.com
If there is any unexpected occurrence with your order, please contact me. I'm sure we will find the best solution to fix it and which makes both of us happy. Thank you!
Additional Policies and FAQs
Custom orders are welcome! Please contact me if you have a specific item/color in mind. Thank you!
Last Updated October 16, 2012