IndigoEmber

Wood Cards | Stationery | Home Goods

Philadelphia, Pennsylvania · 3546 Sales

IndigoEmber

Wood Cards | Stationery | Home Goods

Philadelphia, Pennsylvania 3546 Sales On Etsy since 2012

5 out of 5 stars
(851)

Shop owner

Patricia

Contact

Announcement   Modern, rustic style stationery and home goods that uniquely express your love for that special person in your life. Lovingly made in the USA.

To learn more about me and Indigo Ember, see our About page here: http://etsy.me/1yJpNyz

~~ Hours of Operation ~~
Processing occurs Monday through Friday.

~~ Newsletter Sign-Up ~~
Let's have a heart to heart and not miss a single beat! Sign up to receive our latest news, specials and more. Sign-up here: http://eepurl.com/6iEZ5

{NEW BRAND NOTICE}
Tri~Elegance® is now Indigo Ember™

~~ Contact ~~
Email: info at trielegance dot com

~~~ Social Network ~~
PInterest - http://www.pinterest.com/IndigoEmber
Twitter - http://twitter.com/IndigoEmber
Facebook - http://www.facebook.com/IndigoEmber
Instagram - http://instagram.com/LoveIndigoEmber

~~ Trademark Notices ~~
Indigo Ember™
Engraved from the heart™
Interchangeable tealight holder™

Announcement

Last updated on Mar 27, 2017

Modern, rustic style stationery and home goods that uniquely express your love for that special person in your life. Lovingly made in the USA.

To learn more about me and Indigo Ember, see our About page here: http://etsy.me/1yJpNyz

~~ Hours of Operation ~~
Processing occurs Monday through Friday.

~~ Newsletter Sign-Up ~~
Let's have a heart to heart and not miss a single beat! Sign up to receive our latest news, specials and more. Sign-up here: http://eepurl.com/6iEZ5

{NEW BRAND NOTICE}
Tri~Elegance® is now Indigo Ember™

~~ Contact ~~
Email: info at trielegance dot com

~~~ Social Network ~~
PInterest - http://www.pinterest.com/IndigoEmber
Twitter - http://twitter.com/IndigoEmber
Facebook - http://www.facebook.com/IndigoEmber
Instagram - http://instagram.com/LoveIndigoEmber

~~ Trademark Notices ~~
Indigo Ember™
Engraved from the heart™
Interchangeable tealight holder™

Patricia

Contact shop owner

Patricia

View all 147 items

Updates

Capture your Milestone anniversary day and remember it using this beautiful, timeless personalized wooden photo frame. Available in Alder and Maple woods.
Spring is just around the corner. New Easter and Spring themed cards and home goods are popping up in the shop and available now for purchase.

Tagged in this photo

Valentine's Day is fast approaching. Offering new and fun ways to express
your love to your sweetheart and/or loved one. Get yours today before the rush!

Tagged in this photo

View all 7 updates

About

Modern Wood Stationery & Unique Rustic Home Goods

~~~~~~~~~~~~~~~~~~~~~
About Indigo Ember
~~~~~~~~~~~~~~~~~~~~~
Indigo Ember creates modern stationery and rustic home goods that expresses your sentiments and feelings to those you love. We focus on using the highest quality materials, mostly sourced right here in the USA, and taking pride in providing extraordinary service to you throughout your shopping experience. Indigo Ember designs products that are one of a kind, so you'll want to tell your friends and family all about them!

The main materials used to create our products are rock, paper and wood...earth sourced materials!

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About the Owner
~~~~~~~~~~~~~~~~~~~~~
Hello, my name is Patricia. I'm originally from Virginia but currently living in the suburbs of Philadelphia, PA. I am the owner and designer behind Indigo Ember, LLC (formerly Tri~Elegance, LLC). I am a lover of home crafting and a dreamer. I have dabbled with various crafts since as a young child. I enjoy taking various elements and putting them together into my own unique piece of artwork. I believe my inspiration to create comes from my grandmother. When I was a young child, I enjoyed watching her in the kitchen baking/cooking her delicious delights (on a side note - enjoy cooking/baking as well). In addition, my grandmother decorated her home with various handmade crochet items such as pillow cases and afghans. I believe all this inspired me to create.

Each Indigo Ember's product is created with utmost quality, attention to detail, care, and love. Please enjoy browsing through my store. I hope you find an item or two that connect with you.

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Shop members

  • Patricia

    Owner, Designer, Maker

Shop policies

Last updated on March 27, 2017
Welcome to Indigo Ember's Etsy store! Please browse through our offerings. If you have any questions about our unique products, please feel free to contact us. We want to provide you with outstanding customer service.

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Buy with Apple Pay
  • Pay with Sofort
  • Pay with iDeal
  • Accepts Etsy gift cards
Payment
Payment is due at checkout.

It is not necessary to have a PayPal account in order to make a credit or debit card purchase.
Shipping
PAYPAL PURCHASES: WE SHIP TO THE CUSTOMER'S ADDRESS SPECIFIED ON THEIR PAYPAL ACCOUNT.

Normal delivery items are shipped via USPS First Class and packaged to protect them from damage. If you desire faster shipping or different carrier (USPS Priority, USPS Priority Express, FedEx or UPS), there is an additional cost. This rush transit service applies to the carrier delivery only, not to the shop's processing time. The shop's processing time can be viewed within each listing. U.S. customers only, below are typical USPS transit times:

First Class: 2 - 5 days
Priority Mail: 2 - 3 days
Priority Mail Express: 1 - 2 days

Indigo Ember cannot be held responsible for shipping delays due to the postal services. We have no control of delivery/arrival times. This rest solely with USPS. Typically, USPS provides an Estimated Delivery time on their tracking website but please note this is not a guarantee it will arrive on that date.

For lost U.S. packages, we will work with you to help locate your package with USPS. This effort requires both the seller and buyer working together. If it is beyond 25 days, the package is considered lost. We will send a new package or refund the order. There are no refunds given for packages deemed as delivered by USPS but are claimed as lost or stolen by the buyer. We can work with the buyer to file lost/stolen claim with USPS and then the buyer can file lost/theft purchase with his/her credit card company.

For lost International packages, we will work with you to help locate your package by filing a claim with USPS who will then work with your country's mail service. This effort requires both the seller and buyer working together. There are no refunds given for International packages deemed as delivered by USPS and your country's mail carrier but are claimed as lost or stolen by the buyer. We recommend to file lost/stolen claim with your country's mail carrier and then file lost/theft purchase with your credit card company.

Non-custom order refunds will only be issued if the item is received by Indigo Ember in its original condition.

If your package was damage during transit, please contact us within 4 days of receipt and provide photos of the damaged product including all the packaging. This information is necessary for filing a claim with the Shipping carrier. We will work with you to file a claim. Depending on the situation, either a refund or a replacement of the damaged good will be provided.

Indigo Ember cannot be held responsible for mail theft after delivery. We will work with you to provide instructions on filing a mail theft report.

Please review your Etsy and/or Paypal address to ensure the address is correct. We cannot be held responsible for incorrect address information. Re-shipment may incur additional fees at the buyer's expense.

All U.S. purchases will ship with tracking and delivery confirmation information. Rush orders WILL NOT be accepted for high quantity orders (greater than 5). This is to ensure the highest quality of the product. For acceptable rush delivery orders, please contact for additional information. Indigo Ember is happy to accommodate when possible. Please note this will incur additional fees including shipping.

For non-Paypal purchases: If you desire to ship to another address, signature confirmation may be required by the recipient to ensure the package was delivered to the correct person.

The Ship By date provided on your Etsy order confirmation is an estimated Ship By date. Your order may ship on the exact date OR 1-2 days before or after the date. If you need your order by a specific date or have a question about when your order will ship, please contact us.

{Hours of Operation}
Processing occurs Mondays through Fridays.

{ADDITIONAL NOTES}

**International Customers Only**
Indigo Ember is not responsible for custom and/or duty fees. In addition, transit times vary by the country. Please allow up to 25 days for your order to arrive.
Refunds and Exchanges
In the unlikely event the buyer is not please with the purchase, we are happy to exchange or refund according to our terms of service.

{CHANGES TO ORDER}:
If you desire to modify your order, contact us via Etsy conversation within 24 hours of order placement.

{CANCELLATIONS}:
Our products are commonly made to order. If you decide to cancel your order, please submit the request within 24 hours of purchase to receive a full refund and cancellation. If the cancellation request is beyond 24 hours of purchase, the cancellation will not be honored because the order is in process.

{RETURNS: NON-CUSTOM ORDERS ONLY}:
The buyer has 15 business days to return a non-custom order in its original condition for a full refund minus shipping costs. Custom/personalized items cannot be returned.

{EXCHANGES}:
Purchased items can be returned for a new design of your choice and of equal value. It's imperative to include a reason for the exchange so that we can better accommodate your desires. The buyer has 15 business days to exchange the item upon delivery confirmation. Exchange items must be in their original state as designed. If the exchanged item arrived to the buyer as damaged, we'll make concerted efforts to replace the purchase with the same item design as long as supplies are in stock. Otherwise, it will be substituted with a design of equal value and of your choice.

Buyers will pay shipping costs for exchanges while Indigo Ember, LLC will pay the cost to ship the new purchase to the buyer.
Additional policies and FAQs
{CUSTOM ORDERS}:
Indigo Ember welcomes custom requests of own work when available (not duplicating another seller's work and/or copyrighted items) . Customizing current items for sale may incur additional design fees, depending on the request.

If a custom listing is created, the buyer has between 24 - 72 hours to purchase the listing unless another agreement has been made. If the listing isn't purchased within the allotted timeframe, the listing will be deactivated.

{OTHER NOTES}:
Please note all purchased products will be branded with the company's logo/signature.

{Computer Monitor Resolutions}
We strive to publish photos representing the true color and characteristics of our products. Please note computer resolutions can slightly vary the color.

More information

Last updated on Apr 12, 2017
Frequently asked questions

Wholesale availability

Our Wholesale program is launching Summer 2017. To learn more, visit http://www.IndigoEmberWholesale.com

What is the processing and shipping times for wood card orders?

Wood card orders are typically shipped between 3 to 4 business days. Below are typical USPS transit times for USA customers only:

USPS First Class: 2 - 5 days
Priority Mail: 2 - 3 days
Priority Mail Express: 1 - 2 days

Wood Card Orders - Where do I include my personalized message? Is the message centered?

There should be a free text field available upon checkout (Note to Seller). Use this field to include your personalized message. An alternative is Etsy conversation.

Personalized messages are centered on the back of the wood card.