trilogie's Shop Policies
Hi there! Welcome to Trilogie! Here you will find vintage clothing, shoes and accessories. I also am a passionate film photographer and I collect gorgeous cameras and other photographic items as well as little treasures for your home.
Payment can be made through Paypal, (you don't need to have a Paypal account to use this function, just press the Paypal option and follow the link to pay by credit card!), or through the Etsy direct checkout! ●
If you live in France you can also pay by cheque drawn from a french account.
Contact me so we can convert the payment into euros and provide you with details.
Si vous habitez en France, vous pouvez payer par chèque. Contactez-nous pour un prix en euros et nos coordonées
Trilogie is very rurally based, so shipping is generally done on Tuesdays and Fridays. If you need your item urgently, please contact me before buying and I will see what I can do! Parcels are sent using Colissimo, small packages less than 2cms deep can be sent via letter post which is substantially cheaper but untracked/uninsured.
Make sure that your Etsy and Paypal addresses match.
We hate waste and use recycled packaging as much as possible. Your package may well involve some french newspaper, a french soapbox or something similar! But rest assured I will package your item adequately and with great care. It is very important to me that your parcel reaches you in perfect condition.
Please note that the buyer is responsible for any duties, customs and taxes levied by their individual countries, and please make sure that your Etsy and Paypal addresses match.
Refunds and Exchanges
● Please remember: all items are vintage and have been previously worn and loved and will rarely be perfect! ●
Buying vintage means embracing the charm and character of previously owned and used items. All items are pictured and described to the best of my ability and I list any flaws if they occur.
I am confident you will be very happy with your purchase.
You have 14 days after you recieve the item to return it for a refund. You may return the item for any reason (if it does not fit or please you, as well as if it is defective). I will refund the cost of the garment, but I cannot refund the postage fee, and I cannot be responsable for the cost of returning the item. Contact me for the cancellation form if you wish you use it!
Additional Policies and FAQs
Vintage clothing generally does not conform to modern sizing. In addition, most garments in Trilogie are made in France and so any labels will be in French, therefore these can only be used as a guide.
Garments will have been previously worn, buying vintage means rarely perfect. It may often have been altered to fit and evidence of alterations may be apparent. Obviously you may have your vintage item altered to fit you too. Please feel free to ask about seam/hem allowances etc if it helps you decide!
Please check all measurements and compare to an item of clothing that fits you well. Contact me for any additional measurements or information before buying and I will be happy to oblige!
Cameras have been tested by me with film. Any flaws, or faults will be noted. If in rare cases I have untested the camera I will state clearly in the listing!
Last Updated April 25, 2015