ALL sales are final! i try my best to make the strongest items that i can, but, like all fine knits, it should be treated with the utmost care. everything holds up under normal wear and tear. i recommend hand washing for all of my crocheted items... just keeps them looking better!

everything is final sale, so please make sure that you read my listings correctly.

if your item was damaged during shipping, please take a photo of the package as you received it and convo me!

right now, i am only able to take paypal. i've had some not-so-nice experiences with not being sent money orders and cheques, so this is the way i have to do it.

if you are having questions or problems signing up with paypal, let me know and i'll walk you through it!

i will contact you via convo and email if you haven't paid - i have no problems helping with the process because i know it can be confusing. however, if i don't hear from you within three days, i will cancel the sale and leave appropriate feedback.

* Please Note: i use the address that you provide to etsy. if you need it sent somewhere else, please let me know in the "notes to seller".

i ship via Canada Post - regular first class mail, which does NOT come with a tracking number or insurance. this keeps things affordable to you! however, i am going to be totally honest with you. CANADA POST SUCKS. i've had packages reach the UK within 5 days, and packages within Canada take 2 months. i wish that i could be psychic and track all of my packages via telepathy, but unfortunately i can't - so i can't be responsible for lost packages (unless we have a chat about sending things expediated!). i attempt to keep shipping reasonable so that my creations will be affordable to you. expediated shipping from canada for items to the US and overseas is quite pricey, so unless we discuss otherwise, i will send it at the most reasonable prices, at the most affordable rates.

if things get lost by Canada Post, i cannot be responsible, even though i know it is very disappointing. however, let me know if you haven't received your order in a reasonable amount of time and we'll try to work something out. orders to the US and overseas can be shipped with a guaranteed delivery date (4 business days, insured and trackable), at an additional cost ($20). please convo me before making your order if you would prefer this option.

i also try to recycle packaging as much as i can - so you're helping me to save a tree (or plastic!) with every purchase!!!! :) if you would like brand new packaging, just let me know!

i ♥ doing custom orders and do sell wholesale as well! whip off a convo if you have an idea and let's collaborate!

all yarn is new or clean reclaimed and i like to purchase from my etsy friends!

yay for our green earth!