trlplansandprints

Refunds/Exchanges: Of course I want you to love every item you buy from my shop. Returns and refunds will be handled on an individual basis.

Insurance: At this time, I do not offer insurance on your package.

Payment: PayPal, ETSY gift cards and major credit cards are accepted according to ETSY policies.

Cancellations: If you need to cancel an order please do so within 24 hours. After that time, I cannot guarantee cancellation.

Shipping: Currently my ship time is relatively quick — 2-4 business days. If there are changes in my estimated ship time, I will post about it on Instagram and here in my shop announcement. The time to “process your order” does not include the shipping time, which can take an additional 3-8 business days. NOTE: There are unusual slowdowns in shipping at this time so be sure to add about 10 days to our normal shipping time when placing your order. You can check the estimated ship dates for your order under the Purchases and Reviews section of your ETSY account.

USA orders are shipped via USPS First Class Mail with tracking. The estimated delivery for those packages is 3-8 business days once the package is processed. During the holiday season USPS service might be slower than usual due to the heavier volume they process.

All domestic (within the USA) orders come with tracking that usually updates within 24-48 hours once the packages are “shipped.” It’s been my experience that on occasion tracking can fall behind in updating their system so check back frequently if you want to follow your order’s progress along its shipping route.

If you would like, a shipping upgrade is available when you check out — USPS Priority Mail will get your package to you in 4-6 days once the package has been processed. NOTE: The charge for USPS Priority Mail is higher than that for USPS First Class Mail and the charge will be included when you check out.

International Orders: There are a few things you should know if you live outside the USA and have your package mailed to you.

International customers are responsible for any additional fees that may apply when you package is delivered to you in your country, such as VAT in the UK.

International orders that are shipped via USPS have an estimated delivery time of 7-10 business days. Please be aware that, depending on the country you live in, orders can take much longer to arrive. I have had packages take as much as one to two months to arrive in some parts of the world.

Tracking is not included with standard international shipping.

You can add tracking to your international order by selecting the shipping upgrade when you check out. I’ll admit the upgrade cost is steep and is created by the USPS to cover the additional cost of tracking your package to your country.

Larger orders, between 15-20 sheets, could exceed the 4-ounce weight limit permitted by the USPS. If that is the case, your package could be shipped with a tracking/customs form as mandated by the USPS and your country.

All orders are shipped in a heavy-duty cardboard oversized envelope to help keep your stickers safe while still making it easy for the package to go through the processing and delivery system in your country.

Coupon Codes: ETSY policy allows for only one coupon code her order. While there might have multiple codes available, only one can be used per order.