troupe is taking a short break
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Shop policies
Last updated on
March 17, 2011
Welcome to Troupe!
Troupe is a solo operation by me (Moeno, please see my profile for more information). All our products are designed and assembled here in Osaka in a smoke and pet free environment.
Troupe is a solo operation by me (Moeno, please see my profile for more information). All our products are designed and assembled here in Osaka in a smoke and pet free environment.
Accepted payment methods
Returns and exchanges
As Troupe is just getting started, Refunds or Exchanges may be offered depending on the circumstances and if the customer is willing to pay the shipping and handling fees.
Payment
We currently accept credit cards via Paypal.
Payment must be confirmed within 5 days of purchase and will be shipped after confirmation is received.
Payment must be confirmed within 5 days of purchase and will be shipped after confirmation is received.
Shipping
After confirmation is received, your item will be shipped within the next 1-2 days and will reach most countries in 7-10 days.
Items are sent via 'U-parcel' and do not include tracking, if you would like tracking, please let me know (this will involve an additional fee of approx $4.20)
If you would like your product gift wrapped please let me know at time of purchase.
Items are sent via 'U-parcel' and do not include tracking, if you would like tracking, please let me know (this will involve an additional fee of approx $4.20)
If you would like your product gift wrapped please let me know at time of purchase.
Additional policies and FAQs
Custom orders will be accepted.