TrueMementos

Personalized Cutting Board and Custom Wedding Gifts

Los Angeles, California On Etsy since 2014

22,849 Sales | 5 out of 5 stars

Buyers are raving!

This shop got multiple 5-star reviews in the past 7 days.

TrueMementos

Personalized Cutting Board and Custom Wedding Gifts

Los Angeles, California | 22,849 Sales

All Items

George and Lisa

Contact shop owner

George and Lisa

Announcement    Welcome to True Mementos! Here you can find a wide range of beautifully crafted personalized cutting boards for any number of occasions, including weddings, anniversaries, and housewarming parties.

Thanks for visiting our shop!

Announcement

Last updated on Jun 17, 2019

Welcome to True Mementos! Here you can find a wide range of beautifully crafted personalized cutting boards for any number of occasions, including weddings, anniversaries, and housewarming parties.

Thanks for visiting our shop!

Reviews

Average item review
5 out of 5 stars
(3527)
See reviews that mention:
quality 423 shipping 668 customer service 239

About TrueMementos

Sales 22,849
On Etsy since 2014

Our Dreams Do Comes True.........

When your special day, event or person deserves a personal touch that makes an emotional connection, we, a small team of husband and wife, and, obviously, our small Shihtzu Bonya, are honored to serve you!
At Truemementos we design and craft custom gifts for special events like Weddings, Graduations, Anniversaries, Birthdays, Father’s day, Christmas, Mother’s day. We do laser engravings for on the beautiful hoght quality Walnut, Cherry, Maple, White Oak and Mahogany wood. Whether you're looking for a personalized a beautiful cutting boards, bulk orders, or custom corporate gifts we can help you find the perfect present at a price you can afford.
Each item can be personalized or customized to meet your exact needs. So, please, feel free to contact us with questions or inquiries.
Thank you for visiting our Truemementos shop.

Shop policies

Last updated on January 28, 2019
► ADDITIONAL INFORMATION:
Our cutting boards are engraved on one side permitting the use of the other side for cutting and chopping.

We use a clear butcher block conditioner containing a mixture food-grade mineral oil, beeswax, and carnauba wax, which seals the wood and protects the board while allowing you to enjoy the natural beauty of the wood. We do not use stains, so the color you see reflects the natural color of the wood.

Please allow for variations in the tone and the grain of the wood, which may vary between your cutting board and the one shown in the picture. In particular, note that the tone of the walnut wood may range between light brown to almost black. The wood we use for your board depends on the wood available in our local wood shop.

We do not include invoices inside the packages.

Accepted payment methods

Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept cancellations
Request a cancellation within: 1 hour of purchase
I don't accept returns or exchanges
But please contact me if you have any problems with your order.
Returns and exchange details
►RETURNS
Due to the custom nature of our products, we are unable to offer refunds. If the item has been damaged during delivery or if the engraving is incorrect, please contact us right away about a replacement. A photograph of the damaged item may be needed during the initial communication.
Payment
►METHOD OF PAYMENT
We accept payments through PayPal and Etsy direct checkout.

►SALES TAX FOR SHIPMENTS TO CALIFORNIA ADDRESSES
9.5% sales tax for shipments to California addresses will be added to the total during the payment process. These include shipments ordered by a third party buyer to a recipient residing in California.
Shipping
►METHOD OF SHIPMENT
We use USPS Priority Mail, which takes 2-3 business days, to ship packages domestically. If you would like to upgrade your shipping or add insurance, send us a message and we will create a reserved listing for you with an adjusted price.

►SHIPPING ADDRESS
We ship the items to the shipping address you specified at the time of the checkout. If you are shipping the board as a gift, be sure to enter the gift recipient's address as the shipping address in your order.

►SHIPPING TIME
We ship the items within 1 to 3 business days after the order is placed.

►INTERNATIONAL SHIPPING
We use USPS First Class Mail International, which takes 2-4 weeks. Please contact us if you would like to upgrade to a different shipping service. Note that the buyer is responsible for all customs fees, taxes, tariffs, and duties incurred at the time of delivery. Those fees are not included in the price of your item.
Additional policies and FAQs
►KEEP IN MIND
Because wood is a natural material, we cannot guarantee that the grain and the shade of wood used for your board will match the listing image. Note that walnut has the greatest variation of shade, ranging from light brown to very dark, almost black color.

►PROCESSING
Our current processing time is 1 to 3 business day. However, depending on various factors we may process an order in a shorter time frame. We assume that once an order is placed it is final and we can begin working on it immediately. If you would like to make a change to your order, we will only be able to do that if we have not started processing it.

►GIFTS
We leave out invoices from all packages unless instructed otherwise. If you are sending a gift directly to the recipient, ask us to include a gift receipt or note your name on a gift tag.

►CUSTOM ORDERS
We are unable to engrave custom images. The only designs available are the ones you can see in our shop.

►COMMUNICATION
All communication should be through the Etsy messaging system.

By purchasing an item from our shop you agree to the terms included on our policies.