trufflesandcreams
Buyers are raving!
This shop got multiple 5-star reviews in the past 7 days.
Announcement
Jan 29
This may sound a bit cheesy but still... I want my chocolates to bring a little joy in your life. What this means is that I care a lot about the whole experience: from the moment you place an order to the moment you receive and open my box and try the very first truffle (BTW, I suggest you do it in the morning, with good coffee).
If for some reason you are not satisfied — chocolates don’t look like you expected, the box arrived damaged (it happens unfortunately sometimes) , or any other reason — please send me a note. We’ll figure something out. I want you to be happy, not upset.
Have a wonderful weekend, my lovely customers. I am very grateful to all of you for your support!
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Jan 23
The shelf life of my truffles and bon-bons is 2 weeks. Please consider this if you are ordering for your Valentine to ensure freshness :-)
*****
Jan 15
I guess when your truffles become popular, some other etsy sellers start copying and pasting your listings. Check this one out https://www.etsy.com/listing/940231077/artisan-chocolate-truffles-12-pc-box-of?ref=shop_home_active_1&frs=1
*****
Thank you, my dear customers! I am very grateful to each and every one of you for your trust and your support during this crazy year. Merry Christmas and Happy New Year!
*****
Hey USPS Postmaster General! If you follow my FB or etsy page (who knows, right?), I just want to wish you a very joyful holiday season! A really, really nice one. I hope you are surrounded by love and cheer, smiles and holiday gifts.
By the way, did you ship any holiday gifts to any of your friends or family members? Did you use UPS or FedEx? I need some tips from you. My small family business has lost a lot of money and, more importantly, reputation because of so many orders USPS, headed by you, has lost or delayed for weeks. And this has never happened before. Never!
But you have taught me a valuable lesson -- DO NOT use USPS! At least, not when you are at the helm!
I hope you will read my post. And I hope you have a wonderful 2021. And I hope you resign very soon.
With best wishes,
Natasha
Owner of Truffles & Creams, a small chocolate shop in Zionsville, Indiana.
#USPSFAILSSMALLBUSINESSES
Announcement
Jan 29
This may sound a bit cheesy but still... I want my chocolates to bring a little joy in your life. What this means is that I care a lot about the whole experience: from the moment you place an order to the moment you receive and open my box and try the very first truffle (BTW, I suggest you do it in the morning, with good coffee).
If for some reason you are not satisfied — chocolates don’t look like you expected, the box arrived damaged (it happens unfortunately sometimes) , or any other reason — please send me a note. We’ll figure something out. I want you to be happy, not upset.
Have a wonderful weekend, my lovely customers. I am very grateful to all of you for your support!
****
Jan 23
The shelf life of my truffles and bon-bons is 2 weeks. Please consider this if you are ordering for your Valentine to ensure freshness :-)
*****
Jan 15
I guess when your truffles become popular, some other etsy sellers start copying and pasting your listings. Check this one out https://www.etsy.com/listing/940231077/artisan-chocolate-truffles-12-pc-box-of?ref=shop_home_active_1&frs=1
*****
Thank you, my dear customers! I am very grateful to each and every one of you for your trust and your support during this crazy year. Merry Christmas and Happy New Year!
*****
Hey USPS Postmaster General! If you follow my FB or etsy page (who knows, right?), I just want to wish you a very joyful holiday season! A really, really nice one. I hope you are surrounded by love and cheer, smiles and holiday gifts.
By the way, did you ship any holiday gifts to any of your friends or family members? Did you use UPS or FedEx? I need some tips from you. My small family business has lost a lot of money and, more importantly, reputation because of so many orders USPS, headed by you, has lost or delayed for weeks. And this has never happened before. Never!
But you have taught me a valuable lesson -- DO NOT use USPS! At least, not when you are at the helm!
I hope you will read my post. And I hope you have a wonderful 2021. And I hope you resign very soon.
With best wishes,
Natasha
Owner of Truffles & Creams, a small chocolate shop in Zionsville, Indiana.
#USPSFAILSSMALLBUSINESSES
Items
All Items
Reviews
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Patricia on Mar 3, 2021
5 out of 5 starsGot this as a gift for my husband. The packaging was really nice, the chocolates were beautiful and tasted great. He loved how creamy the chocolates were.
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jamie on Feb 6, 2021
5 out of 5 starsUPDATE: Seller although didn't have to reached out to me and shipped product again due to some being messed up. 1000% recommend purchasing these wonderful truffles. Quality product and amazing customer service.
Bought for my friends birthday. Shipped super fast and arrived before her birthday, some were a little messed up but that's the Florida weather for you. They still looked beautiful and I'm sure she'll love the flavors. She hasn't tried them yet but she loved receiving them! Beautifully written hand note too. -
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Cassandra on Feb 20, 2021
5 out of 5 starsWonderful chocolates! Came nicely packaged and fresh! My partner loved them and the flavors were fantastic. Would love to order again (:
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Sarah on Feb 18, 2021
5 out of 5 starsDelicious chocolates! They were the perfect valentine's gift for my husband.
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Julia on Feb 17, 2021
5 out of 5 starsArrived in plenty of time and with no flaws whatsoever. The chocolates are beautifully decorated and generously sized, with silky, creamy interiors. The flavors come through clearly but don't overwhelm the chocolate, and don't taste artificial. Additionally, the seller was extremely accommodating about my request for a customized assortment and didn't charge extra. Some of my favorite chocolates I've ever had!
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Wayne on Feb 15, 2021
5 out of 5 starsDelishious chocolates, my wife loved them for Valentine's Day. Thank you!!
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stephpando1 on Feb 15, 2021
5 out of 5 starsGreat experience! The chocolates are beautiful and Natasha was great to communicate with. We’ll definitely be purchasing more in the future!
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elisedconde on Feb 14, 2021
5 out of 5 starsThese were absolutely beautiful and tasted delicious. I am so impressed. Thank you! My husband loved them
About trufflesandcreams
Truffles & Creams is a family-owned chocolate shop, proud to carry on the tradition of hand-making the finest chocolates in Zionsville, Indiana.
We are annoyingly slow perfectionists and don't settle for anything less than flawless. Our principle is quite simple: we don't release a new product until both of us agree it is beautiful and yummy. Our kids have a say too.
Shop members
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Natasha
Owner, Curator, Customer Service
I am an artist, a chocolatier, and a mom. The order of these roles is alphabetical and changes constantly depending on the time of day.
Shop policies
Accepted payment methods