tsojewelry

tso handcrafted jewelry

Phoenix, Arizona · 3429 Sales

tsojewelry

tso handcrafted jewelry

Phoenix, Arizona 3429 Sales On Etsy since 2010

5 out of 5 stars
(958)

Shop owner

Kathy

Contact

Announcement   Handcrafted Unique & Affordable Jewelry Thoughtfully Created with Recycled Precious Metals and Gemstones. Personalized Custom Rings, Bracelets, Pendants, Earrings & Medic Alert Jewelry. Don't be shy, come on in!

Announcement

Last updated on Dec 29, 2016

Handcrafted Unique & Affordable Jewelry Thoughtfully Created with Recycled Precious Metals and Gemstones. Personalized Custom Rings, Bracelets, Pendants, Earrings & Medic Alert Jewelry. Don't be shy, come on in!

Kathy

Contact shop owner

Kathy

Personalized Cuff Gold Fill Hand Forged Bracelet
Personalized Cuff Gold Fill Hand Forged Bracelet
$68.00
Genuine Emerald Upgrade 3mm Faceted Gemstone
Genuine Emerald Upgrade 3mm Faceted Gemstone
$28.00
View all 141 items

Updates

Like a Boss! Super Heavyweight Personalized ID Bracelet, Solid Sterling Silver. Handcrafted Chunky Curb Link Chain, Inside & Outside Personalization and Multiple Font Choices. Perfect as Medic Alert ID Bracelet rotating_light
SPOOKY SALE $25 Off ••• Price This Week $83
View all 44 updates

About

Embracing Change

Loving jewelry, I was always on the hunt for unique, affordable pieces. As a consumer, finding Etsy was like discovering a personal shop of wonders I could visit whenever I wanted!

Always working, I dreamed of the day I'd have the time and resources to start my own Etsy shop.

Losing my job in 2010 gave me the time and the severance package gave me the resources for my start-up. Change was scary but I welcomed the challenge. And I'm so glad I took the leap!

Creating affordable & unique jewelry is a dream come true. Walking into my workshop each day, walls brightly colored and painted by my daughter, is a gift and I'm so happy to have the opportunity and ability to sell my items worldwide.

Shop members

  • Kathy Frost

    Owner, Maker, Designer, Curator

    2010 was a great year for me; I married the love of my life and lost my job of 17 years which provided me the kick-in-the-pants to follow my dream of designing and crafting jewelry. Each day is a gift and I'm happy & grateful to have my dream job!

  • Kathy

    Lover Of Shrek

    It's me again! I just love this picture ♥

Shop policies

More information

Last updated on Sep 17, 2016
Frequently asked questions

Custom and personalized orders

A custom order is anything created just for you; a custom sized item, a personalized item, a variation of an item currently offered in my shop or a completely new design made specifically for you. These items cannot be returned for a refund or exchange and cannot be cancelled once I start on your order, that includes ordering materials specifically for your purchase.

I may photograph your item and choose to showcase it in a listing or promotional capacity. I will NEVER use a photo showing your full name, phone number, likeness or your photo property without your express written permission.

Sizing details

Specific item measurements are included in the description. Please contact me for additional information.
Ring and bracelet custom sizing information is included in my listings; additional sizing assistance is available.

Care instructions

Sterling Silver will tarnish if left unworn and can quickly and easily be refreshed with a jewelry polishing cloth, available online at Amazon.com or at a local jewelry store or Target, WalMart, etc. Tarnish is a natural process of sterling silver and is not a defect, therefore, a tarnished item is not eligibile for a return, exchange, refund or store credit. The best way to avoid tarnish on your silver jewelry is to wear it!

Gemstone care depends on the individual stone. Some gems should not be steam cleaned and/or ultrasonically cleaned; please research stone care before any cleanings or repairs.

Gift wrapping and packaging

All items arrive gift boxed. Wrapped in tarnish-proof paper inside a TSO Handcrafted Jewelry kraft box and tied with a bow, a gift receipt (no pricing) will be included in your package. If this is a gift, I can ship the package and a personalized card directly to the recipient. At checkout, enter the recipient's address as the Ship To address, along with card details in the Note section and I'll take care of the rest.

Shipping and tracking

EXPEDITED SHIPPING OPTIONS AVAILABLE AT CHECKOUT:
All delivery days are *business days*
Priority Mail: Domestic 2-3 days; International 6-10 days
Express Mail: Domestic 1-2 days; International 3-5 days
You will receive a shipping notification with tracking information when your package is shipped. INSURANCE and/or other services are available. Inquire at time of order.

TRACKING - Shipments are processed using Etsy's Shipping Label Program. Tracking details can be found by accessing Your Account (top right of Etsy page), Purchases, then Track Package for Shipment Status.

LOST PACKAGES:
Lost Packages showing as Delivered are non-refundable.

Postage charges are non-refundable.

Additional return & exchange information

BROKEN, DAMAGED OR INCORRECT ITEMS:
Contact me via Etsy within 3 days of delivery describing the defect or error and include at least one clear photograph. I will respond with a plan to either repair or replace the item.

NON-CUSTOM ITEMS:
If you receive your item(s) and it is not as you thought or you changed your mind, please contact me within 5 days and I will gladly exchange the unworn, undamaged item(s) for TSO Handcrafted Jewelry shop credit that you can use at your leisure.

LOST MAIL:
I am not responsible for lost, missing or goods damaged mailed by you to TSO Handcrafted Jewelry. I recommend shipping insured in a padded envelope.