Ttoz Designs Handmade with by Ttoz on Etsy

Shop policies

Last updated on March 14, 2012

I take pride in every item I make - I hope you love them as much as I loved making them!
If you have any further questions that are not answered below, please feel free to contact me via Etsy convo. I will respond as promptly as I can to any queries you may have.

Accepted payment methods

Returns and exchanges

If you are unhappy with your purchase or an item does not fit, please contact me within 5 days of receiving your item! I truly want you to be happy with your purchase and it is important for me to receive positive feedback!

I will review this policy on a case-by-case basis, however, I don't cover postal fees so please be sure to read sizing/measurements carefully to make sure you are ordering the right item for you.

I do not accept exchanges or returns on Custom orders. NO EXCEPTIONS unless by fault of my own.

Again, to avoid any of this, please ask any questions you may have BEFORE the item is purchased.

Payment

I accept payment by Paypal.
Payment is appreciated within 7 days or the transaction will be canceled and re-listed.

For buyers who wish to pay with a credit card without a PayPal account, no problem! At checkout click on the PayPal icon, click the “I do not have a PayPal account” and follow the instructions (you will NOT be required to create an account to complete a purchase).

Please note that your order will be processed and shipped AFTER payment has been received, so the sooner the better!

Shipping

I ship USPS. Items are ready to ship within 48 hours (not including Sunday) unless noted otherwise on the listing. I will email you once your order has shipped.

Please verify your shipping address is correct on your PayPal and Etsy accounts... I will ship to your Etsy address if not specified!

If you have special shipping requests and/or any questions, please convo me.

Additional policies and FAQs

All items made in a pet-free, smoke-free home!

Please refer to Etsy's policies and terms for anything I missed or if anything is unclear!

Ttoz