ATTENTION: We are not taking any custom orders at this time. We are preparing to temporarily close the shop while on maternity leave, but will reopen early this spring. Please check back with us then. For our last few days open, we are only accepting orders for products that are pre-made, in stock and ready to ship.
All products shipping in the US will be sent Priority Mail, which is ESTIMATED 2-3 business days (not guaranteed). If you are on a time crunch, please allow enough time (most products are made to order) for your order to process and ship. If you need an item guaranteed by a certain date, you can request Express Mail Delivery. We WILL NOT refund an order shipped Priority if it does not arrive by the date you needed because it is only an estimate. You are responsible for calculating shipping times and make proper arrangements.
*All International orders will ship ground, unless otherwise requested. Orders shipped this method cannot be tracked after leaving the US. Please allow a minimum of 10-14 business days AFTER shipped for International orders. Shipping times are not guaranteed.
If shipped International ground, we are NOT responsible for items after they leave the US, since they cannot be tracked after this point. It is out of our control if the item gets stopped in customs, which is why it's not guaranteed. We do our best to ship items promptly, and hope they get to you in a timely manner.
We are also very happy to announce that we now accept Credit Cards and Etsy Gift Cards!
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Check our our Blog: www.bonterue.blogspot.com
Thanks for stopping by,
Tuck & Bonte
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