Announcement Stay tuned over the next two weeks for more critters! Mice, Rats, and Dragonflies! Plus a few items of Cat Fashion...
Stay tuned over the next two weeks for more critters! Mice, Rats, and Dragonflies! Plus a few items of Cat Fashion...
Jennifer Culpepper on Sep 15, 2015
My kitty absolutely LOVES his Feather Mouse Cat Teaser. By far his favorite toy! He jumped at it the second it was unwrapped. It is very well made and the mouse design is adorable. The elastic string allows a lot of flexibility when playing and it does not rip off of the wand… and my cat plays very rough with it! Thank you Tucker and Company!!
It all happened because of my cat.
Yes, I know, passing the buck is usually pretty uncool. But in this case, I must give credit where credit is due. When I adopted Tucker in May 2014, I had no idea that he would lead me on an incredible adventure. His exuberance, mischief, and joy in life are the driving inspiration behind my shop and designs. I never knew that such a tiny bundle of fur could have such a huge impact on my life. These creations are really a gift from my pet to yours. As his human minion, I just do the work. :)
My best friend and her husband were visiting family and learned that the stray cat who had been hanging around the neighborhood had recently given birth to a litter of kittens. Being cat lovers themselves, my friends decided to go outside and see if they could catch a glimpse. Unfortunately the mother cat was very young and malnourished. One of the kittens had died. Over near the trash cans they made another discovery. There they found Tucker, huddled alone on the ground. He was starving, skin and bones, covered with mud and eaten by fleas.
They fed him, cleaned him up and took him home with them. He was only two weeks old. Tucker grew healthy and strong with their loving care, but their resident cat strongly disliked having to share her attention with this obnoxious little interloper. So at four weeks of age, he came to live with me. He was still drinking kitten formula from a bottle. Now nearly one year old and weighing a healthy nine pounds, this silly ball of fluff with his endless curiosity and lion sized purr has charmed his way into every aspect of my life, and I am so thankful to have him.
(You will be pleased to know that Tucker's remaining cat family are doing well.)
Owner, Designer, Crafter
All of the listings you see in my shop were designed and crafted by me personally, from start to finish. My goal is to create unique and fun items for your pet to enjoy.
Director Of Operations, Product Testing, Quality Control
Although my Human Minion believes she is in charge, we all know where the true power lies. I have made it my personal responsibility to insure customer satisfaction. Before leaving our workshop, all items must receive my Pawprint of Approval. Meow.
Accepted payment methods
- Accepts Etsy gift cards
8% sales tax is automatically added to orders from California residents.
The shipping times are specified on each listing under the 'Shipping and Policies' tab.
The dimensions of each item is in the listing description.
-------- SHIPPING PRICE --------
The shipping price for each listing is located under the "Shipping and Policies" tab.
-------- DOMESTIC SHIPPING --------
All domestic purchases are shipped via the United States Postal Service by either First Class or Priority Mail, depending on weight.
I ship most items USPS Priority Mail so it takes 2-3 days to get there. Smaller items are shipped via USPS First Class which takes 3-5 days. If you need your order by a specific date please let me know BEFORE ordering and I will tell you if I can get it to you in time.
'Made to Order' items will ship 4-6 weeks after you order. 'Ready to Ship' items will ship 3-5 days after you order.
If your order includes 'Made to Order' AND 'Ready to Ship' items I will send your whole order out when everything is completed to save on shipping costs. If you need your 'Ready to Ship' items right away please purchase them separately.
Please note that I will always ship to the address given by Etsy or Paypal. If you want me to ship to a DIFFERENT ADDRESS you can change the address at checkout, or send me a message right away with the correct address included. I am not responsible for any extra shipping costs if you give me the incorrect address and I have to ship it twice.
-------- INTERNATIONAL SHIPPING --------
International Orders ship via Priority Mail or USPS First Class International depending on weight.
The "average" transit time for International delivery is about 2-4 weeks, however shipping times vary depending on your location, the time of the year, and your local postal service. In some cases it can take up to 6 weeks for your order to be delivered. It just depends on customs.
Because of this I CANNOT give you an exact delivery date nor promise that your package will arrive by a certain day, as there are no guarantees made by the postal service due to possible delays in customs at the borders.
*Tracking information is not reliable for international orders once it departs the U.S.*
-------- CUSTOMS / DUTY FEES --------
Depending on your country, additional customs charges, fees or taxes may be due when you receive your package. You are fully responsible for these fees and they are not included in item and shipping price.
Refunds and Exchanges
If for any reason you are not happy with your purchase, please contact me right away.
If we cannot come to an acceptable agreement, please return it to me. I will refund your purchase, minus the cost of shipping, within thirty (30) days of original purchase date in original condition.
Refunds and Exchanges - Return shipping is the responsibility of the customer.
CUSTOM, WHOLESALE, OR PERSONALIZED ORDERS ARE NON-REFUNDABLE
Please understand that custom, wholesale, or personalized orders are non refundable. I work very hard to make sure that custom designs are done to the customer's satisfaction, and I invest a great deal of my time and effort into my work. Once work has started on a custom design, the payment is non-refundable.
I would be happy to send you photos of your custom order before it is shipped.
*This includes CUSTOM COLOR OPTIONS.
Please be aware that there are color variations with every computer monitor and the color may look different in person than the color you see on your screen.
Additional policies and FAQs
If an item arrives damaged please contact me immediately.
If you received something damaged or items are missing from a package, please hang on to the contents you received and all the associated packing materials until your claim is settled. You may be asked to take them to your local Post Office for inspection later.
If your order is broken or damaged upon arrival please take a photo clearly showing the damage and sent it to me immediately via Etsy messages.
-------- COPYRIGHT NOTICE --------
All designs, creative content, descriptions and images are © copyright 2014 by TuckerAndCompany - Normandie Sturtevant - either registered or unregistered. Violation of this copyright may subject the violator to civil and/or criminal prosecution. All rights reserved.