TumbleGems

Welcome to Tumble Gems & Essences!

Marietta, Georgia 466 Sales On Etsy since 2011

5 out of 5 stars (85)

TumbleGems

Welcome to Tumble Gems & Essences!

Marietta, Georgia | 466 Sales

Aneesah Akram

Contact shop owner

Aneesah Akram

Announcement    Step up, step out, and EXPRESS YOUR INNER YOU…have fun and ENJOY!

Thanks so much for stopping by.

Peace and many blessings…

Aneesah

Announcement

Last updated on May 27, 2019

Step up, step out, and EXPRESS YOUR INNER YOU…have fun and ENJOY!

Thanks so much for stopping by.

Peace and many blessings…

Aneesah

Reviews

Average item review
5 out of 5 stars
(85)
See reviews that mention:
quality 8 shipping 25 customer service 15

Shop policies

Last updated on May 3, 2019

Accepted payment methods

Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 7 days of delivery
Ship items back within: 14 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Items on sale
Returns and exchange details
CUSTOMER SATISFACTION AND A PLEASANT SHOPPING EXPERIENCE IS MY ULTIMATE GOAL! I take great pride in providing excellent customer service, communication, and prompt responses to all inquiries and issues. Your comments and feedback are much appreciated and very important to me, so if for any reason you are not satisfied with your purchase(s), please contact me before leaving your feedback and I will do everything possible to work with you to resolve your concern. Should you decide on a refund, please repackage and return the item(s) to me, and upon receipt I will gladly issue you a full refund via the method by which you paid. **PLEASE BE ADVISED THAT RETURN AND RESHIP POSTAGE IS AT YOUR EXPENSE.

*IMPORTANT NOTE: When returning items, I strongly recommend that you insure your package to cover its value and obtain a tracking number. In the event that the package is lost or damaged in transit, the tracking number and insurance will assure that you can recover your purchase costs, as **TUMBLE GEMS IS NOT RESPONSIBLE FOR USPS TRANSPORTS AND WILL NOT BE HELD LIABLE FOR THE DAMAGE OR LOSS, AND THEREFORE CANNOT ISSUE YOU A REFUND.
Payment
I accept credit card payments through Etsy's Direct Checkout and through PayPal, which is a free registration and use interface. Please be advised that payments made via Direct Checkout (debit or credit card) may take 2 to 3 days to clear. As soon as confirmation of clearance has been received, I will promptly process your order. In both cases you will receive an e-mail notification acknowledging receipt of your purchase.
Shipping
I ship within the United States and to Canada and the United Kingdom via USPS Standard First-Class Mail within 3 days upon receipt of your order. Upon completion of your order, you will receive an e-mail notification indicating that it has been shipped. Depending upon your location for US purchases please allow 2 to 7 days from the ship date for delivery, and for *Canada and the *United Kingdom please allow up to 15 to 20 days for delivery depending upon a smooth transition through Customs. I ship daily Monday through Saturday from Marietta, Georgia.

*PLEASE BE AWARE THAT THE SELLER HAS NO WAY OF KNOWING ANY ADDITIONAL POSTAGE FEES OR OTHER EXPENSES THAT MAY OCCUR AT CUSTOMS AFTER SHIPPING AND THEREFORE THESE FEES ARE THE SOLE RESPONSIBILITY OF THE BUYER.
Additional policies and FAQs
DAMAGED ITEMS - If you find that upon receipt your shipment has been damaged, PLEASE CONTACT ME IMMEDIATELY as you will be required to provide proof of the damaged item(s) along with the damaged packaging by way of pictures emailed to tumblegems [!at] abaenterprises.net or sent as attachments by contacting me through Etsy BEFORE A REPLACEMENT CAN BE SENT OR A REFUND ISSUED. Should it be necessary to return the item(s) **PLEASE BE ADVISED THAT RETURN POSTAGE IS AT YOUR EXPENSE.

IMPORTANT NOTE: When returning damaged items, I strongly recommend that you insure your package to cover its value and obtain a tracking number. In an event where your package is lost in transit, **TUMBLE GEMS WILL NOT BE HELD LIABLE FOR THE LOSS, AND THEREFORE CANNOT ISSUE YOU A REFUND.

LOST ITEMS - If your package is lost on its way being delivered to you, every attempt will be made to locate the package. If the package cannot be located, you will be refunded your full purchase price, or if you prefer and inventory allows, the item(s) will be replaced. **PLEASE BE ADVISED RESHIP POSTAGE FOR REPLACEMENT ITEMS IS AT YOUR EXPENSE.

Over all, my goal is for you to have a pleasant shopping experience at Tumble Gems. If for any reason you have any questions or concerns, please don't hesitate to contact me. Please allow at least a 24-hour response time to your request.

Thanks again for stopping by, and be sure to come back soon! :)