Handcrafted Jewels from the Hill City
turnedpeach's Shop Policies
Welcome to turned peach! Here you will find jewelry for your special day and every day. Most items can be customized so please don't hesitate to contact me if you are interested in a different color or style. I love working with my customers to get them exactly what they are looking for. I know there are people out there just as picky as I am, so I always like to accommodate. If you have an idea, let's chat!
I only accept payment through PayPal. Payment is due at time of purchase.
All of my items are shipped USPS first class mail and should arrive within 3-5 business days depending on the location. If an order is needed sooner than this, please message me and I would be happy to make accommodations for priority shipping!
Please allow 3-5 weeks for your order to be shipped. I will communicate with the buyer throughout the process to update when orders will be shipped.
All items are packaged in plastic inside of a cardboard gift box and placed in a padded envelope to ensure safe arrival. The gift box will be tied with a bow, ready for gift giving.
Please note, I cannot control or track the international shipping process once the package arrives in your country. The tracking number I provide will track the package until it leaves the United States, then delivery is in the hands of your country. I will not replace or refund any items that are lost or damaged in the mail after they leave the United States.
Refunds and Exchanges
If you are not satisfied with your purchase for any reason, please contact me immediately. If for any reason you need to request a refund, it must be done within 5 days. Buyer will be responsible for return shipping costs. All returned items must be in ORIGINAL PACKAGING and ORIGINAL CONDITION. I am not responsible for any items that are lost or damaged while in the mail.
***All CUSTOM ORDERS are NON-REFUNDABLE. I will communicate with the customer to be sure their items are to the exact specifications they would like!
Last Updated January 31, 2013