tutu2cute

Castle Rock, Colorado
1,815 Sales

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Buyers bought gifts from this shop and gave them 5-star reviews!

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Jennifer

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Jennifer

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Quality 77 Shipping 107 Customer service 139

Shop policies

Last updated on February 3, 2011
I pride myself on my work! That is why my tutus are MACHINE SEWN with a satin waist over the elastic to ensure quality, and longevity. There are NO KNOTS to come undone, so even your most curious little ballerina cannot unravel the beauty of her tutu! Because the tutu is sewn, as opposed TO the elastic waistband, your tutu will have maximum "stretch-ability", ensuring years of wear and use! I usually begin my basic tutus at a base price, and build on to the price with "ADD ONS", for example, dots, pom-poms, ribbon streamers, boutique bow, flower, rhinestones, etc.

My appliqued shirts, onsies, tanks and hoodies are all hand made BY ME, ironed on, and MACHINE STITCHED! If you would like a matching blanket, please feel free to convo me!!

All hairbows are on a lined alligator clip!

All tutus, tutu outfits, shirts/onsies, etc. can be customized, so please convo me to set up a custom listing if you do not see an exsisting listing to your liking!

I also LOVE to create new things! If you are looking for something you do not see in my shop, please convo me to see if I can create it! Lets work together to bring your vision to life!!!

**Most often, production times will be less than estimated above. Often, it depends on if I have the item in stock or if I have to order it before I can begin to customize it for you!

Accepted payment methods

Paypal
Returns and exchanges
Due to the nature of my items, I cannot provide refunds. If you have an issue with your order, please contact me so we can work together to resolve the issue. I want to ensure that you are satisfied with the final product, and although I cannot refund your money, I may be able to exchange for the exact item.
Payment
We accept Paypal.

**Payment is due at time of purchase. If payment is not made within 48 hours of purchase, your order will be canceled, and a new order will need to be resubmitted. Packages will only be sent AFTER payment has cleared.


**Please Note**
You do not need a paypal account to pay through paypal. You can simply pay with your credit or debit card with a paypal invoice. You can choose the PayPal Option during checkout. After you submit your order click the "Pay Now" button. Scroll Down and you will see the option to pay with a Credit or Debit Card WITHOUT having to sign up for a PayPal account.
Shipping
USA
Please allow an additional 2-5 US Postal Service BUSINESS days to receive your order. Please note that once your order leaves our hands at the post office we are not responsible for transit times or delays due to weather or holidays.

INTERNATIONAL -USPS FIRST CLASS INTERNATIONAL SHIPPING
Please allow an additional 10-14 US Postal Service BUSINESS days to receive your order. Please note that once your order leaves our hands at the post office we are not responsible for transit times or delays due to weather, holidays, or customs.

RUSH ORDERING - Available upon request, at an additional charge.

INSURANCE - Available upon request, at an additional charge.

I SHIP TO THE ADDRESS ON YOUR PAYPAL RECEIPT SO DOUBLE CHECK IT FOR ACCURACY. IF YOU WOULD LIKE YOUR PACKAGE SHIPPED TO A DIFFERENT ADDRESS, PLEASE INFORM ME IN THE NOTES. I WILL NOT BE HELD RESPONSIBLE FOR ANY FEES INCURRED TO RESHIP ORDERS RETURNED TO ME DUE TO INSUFFICIENT ADDRESSES.

I will also send you a convo message with the tracking info once your item is shipped (US, APO & DPO only)!
Additional policies and FAQs
CHOKING HAZARDS:

Please be aware that our outfits do contain small parts that could pose choking threats. i.e. clips, bows, ribbon, rhinestones, etc. Please supervise your children at all times while near or wearing my products. tutu2cute/Jennifer Luedtke cannot and will not be responsible for any incidents that occur while wearing or playing with our products.

Upon receival of your order, I humbly ask that you leave positive feedback. Should you have an issue with your order, PLEASE contact me to resolve the issue, BEFORE leaving negative feedback! I will certainly do my best to ensure your satisfaction!! Your business makes me so happy!