tuwhittuwhoo

SALE NOW ON! handmade vintage style homewares & pins

Edinburgh, United Kingdom · 179 Sales

tuwhittuwhoo

SALE NOW ON! handmade vintage style homewares & pins

Edinburgh, United Kingdom 179 Sales On Etsy since 2009

5 out of 5 stars
(89)

tuwhittuwhoo is taking a short break

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Note from shop owner Thank you for visiting my shop. I am away for a few days while I move house but I'll be back once we're all set up.
See you soon!


Ellen
THE NIGHT OWL

Note from shop owner

Last updated on Feb 7, 2016

Thank you for visiting my shop. I am away for a few days while I move house but I'll be back once we're all set up.
See you soon!


Ellen
THE NIGHT OWL

Ellen Munro

Contact shop owner

Ellen Munro

Reviews

Average item review
5 out of 5 stars
(89)
ImmieRW

ImmieRW on Dec 8, 2015

5 out of 5 stars

So beautiful, and excellent packaging! Will be buying more! Definitely recommend this seller

sara22r

sara22r on Nov 19, 2015

5 out of 5 stars

Very sweet pin. Very prompt postage. Thank you!

Truebloomsbury

Truebloomsbury on Nov 9, 2015

5 out of 5 stars

Really lovely! Arrived swiftly, nicely packaged, and hanging up in pride of place in the bathroom. Thank you!

View all 89 reviews

Shop policies

Last updated on August 2, 2013
Welcome to TUWHITTUWHOO's shop policy page. I aim to offer the very best customer service and endeavour to get your parcel in the pillar box as soon as possible.

Each item is individually gift wrapped so please let me know if you would like a gift label addressed to someone.

If you have any questions please don't hesitate to contact me.

Accepted payment methods

  • Accepts Etsy gift cards
Payment
I accept payment by Paypal only. Please pay for items within 48 hrs of purchase. I will relist items not paid for within this time frame. Please keep in touch if you have any problems making payment.
Shipping
I ship in-stock items by Royal Mail First Class or Airmail service within two working days of payment being received and made to order items within one week.

INTERNATIONAL ORDERS are shipped by Airmail. Royal Mail guidelines estimate that your package should arrive at most destinations within five working days but may take longer. So far, most items posted to North America have arrived approximately ten days from date of posting.

UK ORDERS are posted First Class and usually arrive within one or two days of posting. Royal Mail guidelines estimate that your package should arrive within 2-3 working days but occasionally may take longer.

Please contact me if you would like the following options added to your order:
RECORDED SIGNED FOR (UK only) for an additional £1.10
INTERNATIONAL SIGNED FOR for an additional £5.30/ €6.20/ $8.07

Payment of customs duties or taxes incurred is the responsibility of the buyer so please check out your regional import policy before purchase.
Refunds and Exchanges
I will consider a refund or exchange on most goods with the exception of earrings for hygiene reasons and custom orders. If you would like to return or exchange your purchase please contact me as soon as possible after receipt of your item(s).

I will consider eligible items, returned in perfect original condition for refund or exchange. The buyer is responsible for return shipping fees and in the case of exchanges the buyer will be invoiced for the shipping on your exchanged item.

In the unlikely event your items are lost or received damaged in the post - please contact me immediately and I will offer an exchange or replacement item.