tuxandtulle

TuxandTulle

Atascadero, California
|
| 7,899 Sales | 5 out of 5 stars 5 out of 5 stars

tuxandtulle is a Star Seller!

Smooth shipping

Has a history of shipping on time with tracking.

Speedy replies

Has a history of replying to messages quickly.

Rave reviews

95% or more recent reviews were 5 stars.

tuxandtulle is taking a short break

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Note from shop owner Tux and Tulle is taking a short break.
Please note that if you have an existing order I will meet your deadline.

If you have questions or would like to request an order please feel free to email me at janejohnson3 [!at] gmail.com

Note from shop owner

Last updated on Jun 20, 2022

Tux and Tulle is taking a short break.
Please note that if you have an existing order I will meet your deadline.

If you have questions or would like to request an order please feel free to email me at janejohnson3 [!at] gmail.com

Jane Johnson

Contact shop owner

Jane Johnson

Reviews

Average item review
5 out of 5 stars
(1553)
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Shop policies

Last updated on May 9, 2022

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Hi! Thanks so much for visiting Tux and Tulle. Customer service is of the utmost importance to our business, please feel free to contact me with any possible questions.

Accepted payment methods

Paypal Visa Mastercard American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 7 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
REFUNDS AND EXCHANGES
I understand a custom tie order for your wedding is a big commitment. If you would like to order 1 necktie to check the quality, weight and other features I will happily refund the cost of the tie as long as you pay for ALL shipping costs. Convo me with a request. All custom orders of more than one tie are subject to a 25% restocking fee.
Payment
PAYMENT
I use both credit cards and Pay Pal for payment. Please pay within 5 days of purchase on your order will be cancelled. Be sure to check the address in your Pay Pal account, unless you specifically state otherwise all packages will be mailed to your Pay Pal address. I add sales tax to all California orders.
Shipping
SHIPPING
All Tux and Tulle merchandise comes wrapped in a cellophane bag with an attractive Tux and Tulle sticker. All domestic orders regardless of size and weight will be mailed through the United States Postal Service (USPS) Priority mail with tracking information provided. Most International orders will be shipped via USPS International first class mail.
Additional policies and FAQs
COMMUNICATION
I check my convos 3 mornings per week, Mondays, Wednesdays and Fridays. I make every attempt to reply to your communication within 24-36 hours. If you have an urgent need please feel free to send me another convo at any time. Customer service is very important to my business!