TweetNStitchy

Custom Converse, Wedding Converse, hand embroidery!

Marietta, Georgia | 453 Sales

TweetNStitchy

Custom Converse, Wedding Converse, hand embroidery!

Marietta, Georgia 453 Sales On Etsy since 2015

5 out of 5 stars
(219)

Shop owner

Contact

Announcement   Read about us on The Knot:
https://www.theknot.com/marketplace/tweetnstitchy-custom-hand-embroidered-shoes-powder-springs-ga-1026161

During the wedding season - please order shoes early, as each pair is custom designed and hand stitched :) I want to give your shoes the time and attention they deserve !

Please take a look at my flickr page if you are considering ordering shoes:
https://www.flickr.com/photos/tweetnstitchy/

Please order early for weddings and important dates! Let me know immediately if you need to have your order expedited.

Working with customers to create high quality goods directed by their creativity and desires is the goal here at TweetNStitchy. While we meet you as a customer, we hope that you walk away from an interaction with us feeling like a neighbor and a friend.

The items here are original designs created here at TweetNStitchy.. You really are getting a one of a kind item!

Special orders, custom orders, and anything personalized will take time to pull together (I sew quickly!) and most will be ready to ship within 3 weeks of a final design approval from you.

Thanks for stopping our little shop!

Announcement

Last updated on Jul 15, 2018

Read about us on The Knot:
https://www.theknot.com/marketplace/tweetnstitchy-custom-hand-embroidered-shoes-powder-springs-ga-1026161

During the wedding season - please order shoes early, as each pair is custom designed and hand stitched :) I want to give your shoes the time and attention they deserve !

Please take a look at my flickr page if you are considering ordering shoes:
https://www.flickr.com/photos/tweetnstitchy/

Please order early for weddings and important dates! Let me know immediately if you need to have your order expedited.

Working with customers to create high quality goods directed by their creativity and desires is the goal here at TweetNStitchy. While we meet you as a customer, we hope that you walk away from an interaction with us feeling like a neighbor and a friend.

The items here are original designs created here at TweetNStitchy.. You really are getting a one of a kind item!

Special orders, custom orders, and anything personalized will take time to pull together (I sew quickly!) and most will be ready to ship within 3 weeks of a final design approval from you.

Thanks for stopping our little shop!

Kim

Contact shop owner

Kim

Reviews

Average item review
5 out of 5 stars
(219)
See reviews that mention:
quality 17 shipping 28 customer service 86
View all 219 reviews

About

Come on in!

Welcome to my shop, Friend!

I began to embroider as a child of 7. My mother and I bought an embroidery kit from the store and I headed home to start stitching! I discovered how creating gifts for friends and neighbors is a thing of joy.

Sewing is a delight - with stitching, slow is good, and knots tied by hand are securely anchored. Creating goods with fresh, updated colors is so much fun!

My absolute favorite thing is working with customers who want a personalized item... something that represents them and their tastes... I like to spend time learning the details on their desires and creating something that reflects their unique style. Its my goal for each person I come into contact with to go away from an interaction feeling like a neighbor and a friend, as well as a treasured customer.

As my little shop continues to grow, it inspires my own 3 daughters! I love showing them that as we move through life we have opportunities to try new things and take risks that can open exciting doors! I love to keep learning and growing!

Shop members

  • Kim

    Owner, Creator, Designer

    I am trained as an engineer, but I have loved to sew since I was a little girl. Being at home has allowed me to explore my creativity. In my shop, I love working with customers to create gifts and objects that reflect their unique desires.

Shop policies

Last updated on May 16, 2018
Thanks for coming to look at my shop! Please stay a while and enjoy our lovely goods!

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept cancellations
Request a cancellation within: 1 hour of purchase
I don't accept returns or exchanges
But please contact me if you have any problems with your order.
Returns and exchange details
If you are unhappy with your order for any reason please contact us within 24 hours of receiving your order. We will do our best to resolve the problem quickly.

Custom Orders:
Custom orders are not returnable or refundable because of the custom process.

Colors may look different on different computer monitors and may also be slightly different in size and color due to the dyeing process. If you have any questions about size or color of any of our goods, please contact us before placing your order.
Payment
We accept PayPal, debit and major credit cards, as well as Etsy gift cards.

If you are having issues with PayPal or any other aspect of the transaction, please do not hesitate to contact us. We will work with you to accommodate your needs.
Shipping
We aim to ship orders out within each item's noted estimated timeframe from receipt of payment. Items are mailed either in a sealed flat mailing envelope, flat rate envelope, or box with packing material to ensure a safe arrival. Most shipments within the United States are sent via USPS First Class, Priority Mail, or Standard Post depending on the weight and size of the package. Custom shoes are sent via USPS with tracking and insurance unless another method is agreed on. A tracking number is provided on all packages.

Please ensure that your mailing address is a secure location for delivery and is updated before you place your order. Signature confirmation services are available if arrangements are made in advance for an additional fee. Please contact us before purchase to add this service onto your order.

Your items will be shipped to the address on the Etsy order - please be sure that the shipping address is where you want the items sent to. Please message me if you need that address to be different - I am able to make some changes on my end of things.

If an order is returned by the post office because of an incorrect address or the address is undeliverable as provided on your order, the order can be reshipped to a new address for an additional shipping cost to you.

We are not responsible for lost or stolen packages after your package has been submitted to and accepted/received by the US Postal Service or other applicable shipping carrier. If your order is stolen, please file a stolen mail report with the USPS in addition to a police report with your local Police Department.
Additional policies and FAQs
Expedient and clear communication TO AND FROM the customer are critical for the kind of custom work done at TweetNStitchy. If we make an attempt to communicate with you about your order and do not receive an expedient reply to questions, clarification on design, color choices, sizes, or any other necessary detail, we will allow a reasonable amount of time for you to respond (a minimum of 3 days, but no longer than 1 week). Beyond that time frame, we reserve the right to cancel your order and provide either a full or a partial refund. If we have purchased shoes for you, we will mail the unstitched shoes to you, at cost to you both for the shoes and the shipping. If you have purchased shoes and had them sent to us - we will return the shoes to you, unstitched, at cost to you. Any remaining monies beyond shipping & the cost of shoes (if applicable) will be returned to you. Our chief concern is that you have shoes to wear on your special day, regardless of whether they are stitched or not.
Privacy
This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or its related sites and services.

This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.

Information I Collect

To fulfil your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order, for example), if you contact me directly.

Why I Need Your Information and How I Use It

I rely on a number of legal bases to collect, use, and share your information, including:

1. as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;

2. when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for a mailing list I would initiate;

3. if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.

Information Sharing and Disclosure

Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:

1. Etsy.
I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.

2. Service providers.
I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.

3. Business transfers.
If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.

4. Compliance with laws.
I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

Data Retention

I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 4 years.

Transfers of Personal Information Outside the EU

I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If I am deemed to transfer information about you outside of the EU, I rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.

Your Rights

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:

1. Access.
You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.

2. Change, restrict, delete.
You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.

3. Object.
You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.

4. Complain.
If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.
How to Contact Me

For purposes of EU data protection law, I, Kim Tweten, am the data controller of your personal information. If you have any questions or concerns, you may contact me at ktweten [!at] gmail.com. Alternately, you may mail me at:

Kim Tweten, 3357 Gilley Drive, Powder Springs, GA 30127, USA