Twhittlechips

Handcrafted Wood Carvings

Redwood City, California · 76 Sales

Twhittlechips

Handcrafted Wood Carvings

Redwood City, California 76 Sales On Etsy since 2009

0 out of 5 stars
(45)

Announcement   Twhittlechips is temporarily closed as we redesign our shop and products. We haven't forgotten about our great customers. Your custom orders are still accepted. Please convo us if there's something special we can do for you.

Announcement

Twhittlechips is temporarily closed as we redesign our shop and products. We haven't forgotten about our great customers. Your custom orders are still accepted. Please convo us if there's something special we can do for you.

Kelly and Betty Lem

Contact shop owner

Kelly and Betty Lem

Reviews

No reviews in the last year
Mochi

Mochi on Aug 16, 2014

5 out of 5 stars

PERFECT. Thanks again! Always a pleasure receiving my cupcakes!

Mochi

Mochi on Sep 10, 2013

5 out of 5 stars

Thanks again...I think I am due for another order soon...Maybe some more of those sets of pumpkins...this time in black?

Mochi

Mochi on Sep 10, 2013

5 out of 5 stars

Everything you have made for me has been perfect. Very easy to work with on special orders...Every thing I try to describe, you make even better than what I had in mind...Thank you.

Anonymous on Jun 27, 2013

5 out of 5 stars

For this set of cupcakes, I sent a photo of some of my Americana decor to Twhittlechips...Kelly and Betty took the time to go out and find the paint that matched it just right... Every cupcake is a little piece of art...I treasure every single one I have...Every once in a while I will order one for a special friend and every time I receive the order I am tempted to keep it for myself... And your pumpkins...LOVE LOVE LOVE those too..I think I am due for another set or two...or three... Thank You for making my seasonal decor special!

View all 45 reviews

Shop policies

Last updated on June 17, 2013
Welcome to Twhittlechips. We are just starting up in the business and learning about it as we go along. We are keeping the options simple for now. We will be adding new items and more options as we gain experience in this business.

All of our products are hand carved and hand painted. Power tools are used only to cut the stock roughly to size and shape. We do not sand the carvings as we want to keep it a whittled texture. Each item is unique and one of a kind. Some may be similar but no two will be exactly alike. Each cupcake has a unique serial number and is used to track and identify each piece.

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Money Order
  • Check
Payment
PayPal is the preferred payment method. Personal checks must clear our bank (may take up to 14 days) before items will be shipped.

California residents will be charged 9.00% sales tax.
Shipping
We typically ship by USPS First-Class within a day or so after payment is received. Shipping upgrade is an option. If you need something rushed or upgraded to USPS Express Mail, just let us know. We will send you a personal convo notifying you that your payment was received and when your item is shipping.

We use a combination of new and used packaging materials. We believe in recycling and all of our packaging materials are recyclable.
Refunds and Exchanges
If your package arrives damaged or you are not completely satisfied with your purchase, please let us know as soon as possible. We will try our best to make it right.

A refund will be made on items returned unused within 7 days if not completely satisfied. We do not refund the original shipping cost and the buyer is responsible for the return shipping cost.
Additional policies and FAQs
The carvings are intended for display purposes only. They should not be used as a child’s toy.

The carvings are made of basswood and we use non-toxic acrylic paints. Custom colors are welcomed. Please contact us about the colors you wish.