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twigsandtweets' Shop Announcement

I am accepting custom orders at this time. Please allow 1-2 days for me to respond to your message. Most items are shipped within 5-10 business days. See below for more details on shipping.

*******************FREQUENTLY ASKED QUESTIONS************************************

CUSTOM ORDERS AND COLOR CHANGES:
Yes I can change fabric and colors for you at no extra cost. I do this all the time and you do not need a custom listing. If you want a different color please purchase the item you want put in the notes to seller "BOX" all the details that you want to change .
Example: please use hot pink minky NOT turquoise minky. Or please use black and red minky for the colors.

CUSTOM ORDER QUESTIONS:
I am happy to switch any fabrics/ minky / thread colors etc. I just need to know what you want in the notes to seller. Please be specific. For example: use the word hot pink not just pink. I have all colors of thread for embroidery expect for gold.

CAN YOU SEND ME A LINK OF FABRICS THAT YOU HAVE?
Here is a link of some of the fabrics I have. I have more fabrics like minky, and satin. You will need to look threw my shop to see what I currently have. If you don't see what you are looking send me a link of the fabric you want and I will get back to you.
https://www.etsy.com/listing/211176892/fabrics-to-choose-from-twigs-tweets-shop?

DO YOU MAKE STANDARD SIZE PILLOW CASES:
Yes I do they are $37.00 Purchase any of these and put in the notes to seller the colors/ fabric that you would like:
https://www.etsy.com/listing/161317400/personalized-standard-pillow-case-cat-in?
https://www.etsy.com/listing/161327903/personalized-standard-pillow-case-grovy?

CAN YOU EMBROIDER A NAME AND IF SO HOW MUCH?
Yes I can. Embroidery add on is $6.00 Put in the notes to seller "box" what font you would like.
https://www.etsy.com/listing/116685640/add-an-embroidery-name-to-your-purchase?

************************************SHIPPING*******************************************
DO YOU OFFER DISCOUNT SHIPPING FOR PURCHASING MULTIPLE ITEMS FROM MY SHOP?
Yes I do. I have my listings set up on etsy so that it charges you a lower shipping rate when you purchase multiple items.

WHEN WILL MY ORDER SHIP?
Most items are shipped within 5-10 business days. Sorry I do not work on Holidays, Saturdays and Sundays. If you need it shipped sooner please purchase the rush option:

https://www.etsy.com/listing/185787126/rush-if-you-need-your-item-sent-to-the?

Car seat straps, binkies, bibs, flower headbands, burp cloths, crinkle toys
Sensory toys, lovey blankets, ribbon toys, pillow cases- approx 5-10 business days.
Crinkle paper- approx 1-2 days
Ready to Ship- approx 1-2 days
Custom orders, satin binding blankets, larger blankets- these take longer since they take me longer to make 10-15 business days.
(Delivery time an extra 2-5 days approx)

IF YOU HAVE DEADLINE PLEASE LET ME KNOW IN THE NOTES TO SELLER WHEN YOU CHECKOUT.

IT IS PAST THE SHIPPING DATE. WHEN WILL MY ORDER SHIP?
I try my very best not to get behind. All orders PAST the shipping date receive TOP PRIORITY to be filled. I am aware that everyone is excited to get their products. However, please be patient. I make everything by hand, and want to sure I am providing my customers with a top quality product.

CAN YOU SEND ME A TRACKING NUMBER?
Yes all tracking numbers are sent instantly to your email when your package ships. This will be sent to your email and you can also look it up under your etsy account. Sorry at this time I do not have tracking on crinkle paper.

CAN YOU SHIP MY PACKAGE TO MY FRIEND, OR RELATIVE?
Of course and I am happy to send this to your friend or relative. When you checkout please change the shipping address to where you want me to send the package to. For my protection all packages will be shipped to the "ship to" address you give me.

I am spending 1-2 hours per day answering questions that can be answered here. This is time I spend on the computer that is TAKING ME AWAY from when I can work on your orders that need to be processed. If I did not answer your question please contact me again and I will be happy to answer your question.

This shop accepts Etsy Gift Cards.