Anonymous on Feb 24, 2010
Absolutely wonderful, gorgeous products and the seller went out of her way to look after me. Thank you so much!
Anonymous on Jan 18, 2010
I received today & well packaged. Heavy rain here in Melbourne didnt bother my divine contents inside. Great business to deal with, and owner Amanda a real sweetie. Thanks again your work is divine.
Accepted payment methods
- Other Method
EVERYWHERE ELSE: Payments can be made by PayPal only.
If you don't have a PayPal account, you can still pay using your Credit/Debit Card via PayPal. (Please see 'Additional Policies & FAQs' below)
You can use the following website to convert to your home currency using an exchange rate calculator http://www.xe.com/ucc
AUSTRALIA: For Australian customers, direct bank deposit is also available,
please contact me for details. I can email you an invoice in $AUD for the amount at the bottom of each listing.
Refunds and Exchanges
Additional policies and FAQs
Simply send personalised details as seen in the item listing. The details can be included with your Etsy transaction message, PayPal payment message or via Etsy conversations.
DO I SEE A PROOF OF MY PERSONALISED ITEM PRIOR TO POSTAGE?
Within 2-3 work days from receipt of payment and personalised details, a jpeg art proof will be attached and sent to you via Etsy conversation for your approval.
HOW DO I PAY IF I DON'T HAVE A PAYPAL ACCOUNT?
You can still pay using your Credit/Debit Card via PayPal. To do this, click on the PayPal option while at checkout. Once order is submitted click "Pay Now". This will open a separate PayPal window & on the left you'll see "Don't have a PayPal Account?" Use this option to pay with your Credit/Debit Card without having to sign up with PayPal. If you are an Australian buyer and you wish to pay by direct bank deposit, please contact me for details.
WHEN WILL MY ITEM BE POSTED?
I usually keep to the following turn around times, if however there are delays due heavy work load or family commitments, I will be upfront with my communication at all times. Once payment and/or customer approval (if the item is personalised) has been received, your artwork will be printed and posted within 2-3 work days. I try my best to keep to total turn-around time (from purchase date to postage date) within 5 work days. This is usually possible if the customer's payment, personalised details and approvals are prompt.
HOW DO I FRAME IT?
For the 8 x 10 inch art prints, this is very easy. A standard sized photo frame 8 x 10 inch (20 x 25 cm) or a larger frame with an 8 x 10 inch mat window can be purchased from many department stores, photo labs or online.
As for the 8 x 8 inch art prints, I have mine custom framed as it is difficult to find a square frame in a shop. Not impossible but can be a mission. I can offer a framing service to local customers who don't mind picking up their order from Brisbane's northside. To ship outside Brisbane, especially overseas will cost you more than if you were to have it custom framed by a framer in your local area.
My advice is to get quotes from two or three framers in your area, their pricing can vary somewhat.
The approximate frame dimensions pictured in my listings:
- Wood dimensions: 25mm (.98") wide x 22mm (.86") deep
- Outer frame dimensions incl. mat window: 335mm (13.2")
- Mat window: 50mm (2") wide (part of this will be hidden underneath the frame)
A more economical option would be to 'butt frame' (framed to the very edge of the image with no mat window). This is more cost effective as it uses less glass and wood.