twinkletail

Twinkle Tail

Santa Clara, California · 12 Sales

twinkletail

Twinkle Tail

Santa Clara, California 12 Sales On Etsy since 2009

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twinkletail

Shop policies

Last updated on March 17, 2011
Thank you for visiting Twinkle Tail!

I make each jewelry piece unique. I have made all attempts to describe my pieces accurately. Since many of the jewelry pieces have vintage elements or natural stones, they may contain flaws. I will describe the flaws where noted. However, the age and funkiness of these items are what give them their charm. Please convo me prior to your purchase if you have any questions regarding an item.

If you need a piece lengthened or shortened, please convo me. Also, please feel free to contact me if you are interested in a custom order. I work only with the finest materials, including sterling silver and gold filled components, semi-precious gemstones, vintage glass beads and components, and swarovski crystals. I have a personal motto that I do not use materials that I would not wear myself.

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
Payment
Payments are due immediately at time of purchase. Currently, I only accept Paypal. If you do not have a Paypal account, you can still use a credit card through Paypal. No personal checks or money orders please. Payment must be made within 3 days of purchase or your order will be cancelled. If you need more time, please send me a convo prior to making your purchase.
Shipping
Your items are packaged with care and shipped as soon as possible, normally within 3 business days of payment. I ship USPS Priority Mail with delivery confirmation to the address provided by PayPal. If you need special shipping or insurance, please contact me before you make your payment. I will adjust your order to reflect the changes. Also, I give a shipping discount for each additional piece you purchase.

If you live outside of the US or Canada and are interested in an item, please convo me for a shipping quote prior to making your purchase.
Refunds and Exchanges
If after receiving your purchase, you are not 100% satisfied, please contact me. Your business is appreciated and I value my repeat customers!

Returns for the purchase price, excluding shipping costs, will be accepted within 20 days of purchase and contacting me prior to your returning the item. Returned items must be in original condition and unused.

I take pride in the jewelry I create. If any part of your piece gets broken or no longer functions, please convo me. After shipping it back to me, I will fix it free of charge. Since I use vintage components in my jewelry, I cannot fix the vintage item, but may be able to find a suitable replacement.