twinklyspangle

Handmade Jewelry, Gifts & Cute Stuff on Etsy

twinklyspangle is currently not selling on Etsy We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

twinklyspangle is currently not selling on Etsy

We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

Shop policies

Last updated on February 4, 2011
Handmade is beautiful and original and lovely :-)

My name is Katie, I'm a Mummy in the UK who adores making sweet jewellery and spending time with my toddler son. You can read about us on my blog, http://twinklyspangle.blogspot.com. I'm always happy to answer convos, just drop me a line if you have a question or concern. I'm online most of the day working x

Accepted payment methods

Paypal
Returns and exchanges
If something arrives with you damaged, take a photo of it and send it to me at cakeadaykatie [at] hotmail.co.uk . I will send you a new one by recorded delivery at no extra charge.
Payment
Please make your payment at the checkout. I won't be able to ship your item until the payment has gone through. If you have a problem or cannot pay, just send me a message, and I will cancel the sale or we can work something out.
Shipping
I have had the worst time with International Shipping recently. If you are a customer from America or anywhere outside of Europe, I have the following policies in place for lost items.

1. Please wait at least 2 weeks for your item to arrive. I ship securely in bubble mailers, and I always double check the address against Paypal.

2. If you do not receive your item within this time, send me a message and I will email you a scan of your receipt. I usually would then suggest waiting a further week.

3. If your item still does not arrive, I will send another one out by recorded delivery at no extra cost to you.

I will do everything in my power to ensure that you receive your item promptly and in excellent condition. If you do have any concerns on this matter, just drop me a line.