elenaborealis on May 7, 2014
Nice, very good quality. Fast shipment, beautiful packaging.
Anonymous on Jul 18, 2013
Beautiful butterfly arrived today in its pretty little bag. Thankyou so much. Wonderful seller, exquisite work.
My grandmother and I have opened this shop together, which is why we call it TWO KNIT.
I knit hats, scarves and gloves, my grandmother knits and crochets a variety of items.
We will also feature pieces we have collaborated on together.
Accepted payment methods
- Accepts Etsy gift cards
Our shop only accepts PayPal as method of payment.
You can pay either simply using your credit card or by logging into your Paypal account if you have one.
Note that payment should be made immediately when purchasing by clicking on the “pay now” button.
If payment is not received and no contact has been made within 48 hours we 'll cancel the sale .
For eCheck on Paypal, your purchase will be shipped only after payment is cleared.
Should you need to cancel an order after payment has been submitted, a refund will be granted only when order was paid through Paypal and the transaction fee will be deducted from your refund. Orders paid by money order are NON REFUNDABLE.
We will ship to the address that appears on Etsy, unless the buyer notifies us. If the buyer provides a wrong address we unfortunately can not provide a refund. Thank you for your understanding.
All US orders ship with "Delivery Confirmation" included. If you need the tracking number, please don't hesitate to convo or email us.
When your package arrives, you may have to pay additional customs fee for which you are responsible. Please understand that we cannot mark "gift" on the customs form as that is illegal. Thank you for your understanding.
Refunds and Exchanges
Returns must be in their original packing and in unused condition and sent back within 3 days of receiving your order.
I cannot honor refunds/exchanges/store credits for any merchandise that is sent back to us after 3 days of receipt, has been used, and is not in its original packaging.
Please note you are responsible for the shipping and handling charges of returning the merchandise to us.
Refunds will be issued promptly upon receipt of the merchandise.
For your protection, we suggest you send your return with insurance and delivery confirmation for tracking purpose. We are not responsible for any returned packages lost in shipping to us.
Additional policies and FAQs
ALL IMAGES AND DESIGNS ARE COPYRIGHT to TWOKNIT.
-PLEASE NOTE- Custom orders are taking 2-3 weeks to complete.