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twopaperpals' Shop Announcement

Welcome to Two Paper Pals! Our shop features beautiful hand embossed cupcake wrappers for all your special occasions as well as cupcake toppers! And be sure to check out our unique line of gift card holders as well!

twopaperpals' Shop Policies

Welcome

Welcome to Two Paper Pals! All of our items are hand made, hand stamped, even hand embossed! We love details and put our hearts into making sure each item is inspected and re-inspected before it leaves the shop!

Our shop does not offer wholesale, bulk, or special order pricing discounts.

Payment

We accept Paypal, credit cards, and etsy gift cards.

Shipping

All orders will be shipped USPS first class unless priority is requested for an additional fee. UPSP first class takes possibly anywhere from 3-4 business days, but sometimes the post office can be unpredictable and therefore it could be longer. As of June 1st, 2015, First Class postage will include free tracking!

On reserved listings, we will begin production as soon as the purchase is complete, and for your convenience, we will send you the link to your reserved listing when it is set up in our shop. We will also notify you as soon as your order has been mailed at the post office which is usually within 3-5 days of purchase.

If you have a rush order, please convo us before you place your order to make sure we can meet your deadline and we will set up a special listing for you with the adjusted priority shipping fees. We get pretty busy during the holidays and special events!

Refunds and Exchanges

We do not accept returns therefore we keep the communication between us and our customers flowing to make sure we are on the same page when working on special requests! We ship all of our orders in heavy cardboard boxes to minimize the chances of any damage! If an order should be damaged in any way please contact us immediately so we can take care of it! We want happy customers!!!

Additional Policies and FAQs

We are happy to work with you on special requests! Please feel feel free to convo us with other color choices or questions you may have!
Our shop does not offer discount or wholesale pricing on volume or special orders.

Last Updated June 1, 2015