twopawsatelier

plushies, soft friends, and crochet delights

Announcement    July 18, 2023: We are two pairs of paws that started this brand-new shop, hoping to share our crochet creations! We hope you'll enjoy your stay, and thank you for brightening our day with your visit 🌿💕!

Two Paws Atelier is on vacation and will return on October 23rd, 2023. All orders will be shipped as soon as we return. Thank you for your patience!

Announcement

Last updated on Oct 10, 2023

July 18, 2023: We are two pairs of paws that started this brand-new shop, hoping to share our crochet creations! We hope you'll enjoy your stay, and thank you for brightening our day with your visit 🌿💕!

Two Paws Atelier is on vacation and will return on October 23rd, 2023. All orders will be shipped as soon as we return. Thank you for your patience!

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Two Paws Atelier

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Two Paws Atelier

Reviews

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Shop policies

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Accepted payment methods

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Accepts Etsy Gift Cards and Etsy Credits

Returns & exchanges

See item details for return and exchange eligibility.

More information

Last updated on Jul 21, 2023

Frequently asked questions

How do I customize a plushie?

Please purchase from our custom plushie listing here:
https://www.etsy.com/listing/1523763529/ !

You can choose a body color, belly color, and up to two accessories to go with your new pal. We will contact you if we need more details to make your perfect new froggy friend! Check the menu in the listing for available yarn colors and accessories. If you don't choose an accessory, we will choose one that we think will be the cutest!

What are your plushies made of?

We use woolly chenille yarn, made of 100% rayon. Please do not wash or tumble dry.

Blush is delicately applied by hand, and if you'd like to refresh it, you can do so with a makeup brush and a very light dusting of product in the color of your choosing.

Our plushies contains small parts! They may be cute, but they are not suitable for young children.

Can I return my item?

Yes! If you're not happy with your purchase for some reason, please contact me to begin a resolution. If you'd still like to return the item, please mail it back to us.

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Please remember that our items are handmade, and often made-to-order, especially for custom listings.

We'd love to ensure that your customer experience was amazing, and that you're 100% satisfied with your new product. Please don't hesitate to contact us!

My package didn't arrive. What now?

All packages are shipped through USPS, with a tracking number by default. Once a package has been marked as shipped by USPS, we can no longer take responsibility for lost or stolen packages, so please keep an eye out for your package with the delivery date rolls around! Anything that happens to your package during the shipping process is unfortunately out of our control.

Despite that, we'll do our best to replace packages or help you to file a claim for lost merchandise with the post office if we're able to, so please don't hesitate to contact us! We'll do our best to make it right.

My item arrived damaged. Can you help me?

If your order arrives damaged in some way, or if you aren't satisfied with your items, please contact us as soon as possible! We'll be happy to help.