TwoPineapplesCo

All things magical. ✨

Orlando, Florida
| 7,432 Sales | 5 out of 5 stars 5 out of 5 stars

Smooth shipping

Has a history of shipping on time with tracking.

Rave reviews

Average review rating is 4.8 or higher

Items

7432 Sales

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Two Pineapples Co

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Two Pineapples Co

Reviews

Average item review
5 out of 5 stars
(2341)
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About TwoPineapplesCo

Sales 7,432
On Etsy since 2017

How we came to be

Our name, Two Pineapples Co, is not only just because Pineapples are my favorite, but because pineapple is recognized as a traditional expression of "welcome" throughout the south and eastern seaboard. The fruit symbolizes those intangible assets we appreciate in a home: warmth, welcome, friendship, and hospitality. The "Two" represents the two people, my husband and I, that founded this shop and work hard to provide you with excellent quality products. We strive to provide great customer service to my customers and address any concerns you may have, quickly and professionally. This is our mission to you.

Each purchase made in our shop, supports two recent graduate student graduates, two pineapple pups, and a small hobby turning into a larger dream.

Your happiness with your purchase is our number one concern. All products are made with love and care. Please take a look around, your support means everything to us. Thank you.

Shop members

  • Kara

    Owner, Designer, Creator

  • Sean

    Owner, Shipper, Assistant

Shop policies

Last updated on Mar 9, 2020

Shipping

See item details for estimated arrival times.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment options

Secure options
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Accepts Etsy Gift Cards and Etsy Credits
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Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: not accepted

Please contact the seller if you have any problems with your order.

More information

Last updated on May 11, 2022

Frequently asked questions

Can I cancel an order?

I do not accept cancellations once an order is placed, unless your payment was processed more than once. Each item is described in each listing. Please read this carefully. I do not accept cancellations for failure to thoroughly read the listing.

When will my order ship?

At checkout, you are provided with an estimate of when your order will ship. We observe all weekends and bank holidays, and orders will not ship on those days. Please see the FAQ for rush for more information.

Shop Hours

Our shop is a small business that is operated outside of our normal jobs. Kara is a busy, insurance defense bodily injury attorney that works 60+ hour work weeks, and Sean is a packaging assistant outside of his full time job and does not help with answering messages.

My order came damaged or not correct?

Accidents happen. We try our best to make sure your order is exactly the way you ordered it, but sometimes miscommunication occurs. For any problems with an order, please send us a convo before leaving a review within 3 days of receipt. (For example, if your order is delivered on Monday, you must contact us by Thursday, at 5pm EST). We are happy to fix any mistakes, mess-ups or damages when notified about them. If a review is left BEFORE sending us a convo, no further action (or a fix) will occur. We want to make sure you are happy with your order. Please convo us first.

We do require picture proof first, please include this when sending your original message.

Standard Shipping

If you purchase standard shipping, be advised that your order is going first class and does not carry insurance. Therefore, Two Pineapples Co is not responsible for the USPS losing items purchased with Standard Shipping.