awful. don’t order from this shop. i messaged them twice after my order said it shipped and a month went by and still no package/tracking info. had to open a case with etsy. finally got a refund.

This was a gift for a friend and it made us both smile. It was well packaged and protected.

worst seller EVER. my item still has NOT been shipped from a month ago. no communication whatsoever, save your TIME and MONEY!!!

I never received my mug...? I was very excited for this. Do not order from this shop.

After a month of waiting and excuses from the shop owner, I opened a case with Etsy and got a refund. I won’t ever order from this shop.

Lack of communication and had to open a case just to get money back. Ridiculous.

The person I bought this for enjoyed the mug, it is pretty solid as a mug and the printing looks pretty stable.

So happy it came before mother’s da my stepmom loved it

Ordered on 09May2020 with a statement saying ship in 2-3 weeks. Have not received as of 06Jun2020.

Received response on second attempt to communicate explaining situation and assuring would be sent out by end of week. Currently is the end of the week and still no shipment notification.

Edit: 03Jul2020 - Had to open a case with Etsy for resolution, ended up getting refund and seller stated would still send mug. As of now, at least the refund has processed; has not sent mug.

Would not recommend purchase through ubermugs, find a more reliable group.

Again, I'll update if ever received; but anticipate that will never happen.

In LOVE with my Mug!! It was high quality and the graphics were bright and clear! LOVE!