ubermugs
Wellington, Florida |
Announcement
If you have any questions send them our way!
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☕️ If you have any questions let us know!
❤️ If you like any of our designs hit like.
👍don’t forget to favorite our store
🛑 Hammer time.
Announcement
If you have any questions send them our way!
------------------------------------------------------------------------
☕️ If you have any questions let us know!
❤️ If you like any of our designs hit like.
👍don’t forget to favorite our store
🛑 Hammer time.
Items
Reviews
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Bisi on Aug 25, 2020
5 out of 5 starsThis was a gift for a friend and it made us both smile. It was well packaged and protected.
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Saba on Aug 24, 2020
1 out of 5 starsworst seller EVER. my item still has NOT been shipped from a month ago. no communication whatsoever, save your TIME and MONEY!!!
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Gabriele on Aug 3, 2020
1 out of 5 starsI never received my mug...? I was very excited for this. Do not order from this shop.
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Gina on Jul 24, 2020
1 out of 5 starsAfter a month of waiting and excuses from the shop owner, I opened a case with Etsy and got a refund. I won’t ever order from this shop.
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John on Jul 3, 2020
1 out of 5 starsLack of communication and had to open a case just to get money back. Ridiculous.
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Vitaliusdeos on Jun 23, 2020
5 out of 5 starsThe person I bought this for enjoyed the mug, it is pretty solid as a mug and the printing looks pretty stable.
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Jakob on Jun 6, 2020
1 out of 5 starsOrdered on 09May2020 with a statement saying ship in 2-3 weeks. Have not received as of 06Jun2020.
Received response on second attempt to communicate explaining situation and assuring would be sent out by end of week. Currently is the end of the week and still no shipment notification.
Edit: 03Jul2020 - Had to open a case with Etsy for resolution, ended up getting refund and seller stated would still send mug. As of now, at least the refund has processed; has not sent mug.
Would not recommend purchase through ubermugs, find a more reliable group.
Again, I'll update if ever received; but anticipate that will never happen. -
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LuLu on Jun 4, 2020
5 out of 5 starsIn LOVE with my Mug!! It was high quality and the graphics were bright and clear! LOVE!
About ubermugs
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Packing supplies and storage
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Our home base!
Hail and well met adventurer! You've stumbled upon our little corner of the world. This shop is dedicated to custom mugs and drinking vessels. Our goal is to give you unique designs that will either give shock value or put a smile on someones face.
This store was started to work along side our other store DrinkEveryday. The reason we started on Etsy is in hopes of being able to buy our first home. While we're moving in the right direction we're still not there yet.
Shop members
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Deein
Owner, Owner, Customer Service
I think the title of Owner is just on here for show. We all know that my Wife is the real owner of everything. I press the mugs, come up with designs, , order merchandise, and 9/10 chat with you guys when you inquire on something.
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Penny
Dog In Charge
She's a Miniature Schnauzer and the inspiration for my first design. She is in charge of barking, kissing, and looking cute.
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Adrian
Child
In charge of of kicking empty boxes, giggling, screaming, and rushing to the printer to pick up the shipping labels.
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Emma
Child
Tasks include and are not limited to fighting with her brother, kicking empty boxes, popping the bubble wrap.
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Jackie
Drink Everyday
She mostly handles our other store Drink Everyday. If the dog was listed and I didn't list her then I would be sleeping on the couch.
Shop policies
Shipping
Payment options
Returns & exchanges
I gladly accept returns and exchanges
I don't accept cancellations
The following items can't be returned or exchanged
- Custom or personalized orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
I accept returns I do not accept returns
I accept exchanges I do not accept exchanges
I accept cancellations I do not accept cancellations
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Privacy policy
More information
Frequently asked questions
My Item Arrived Damaged! What do I do?
Standard Shipping:
All items are wrapped with at least 3 layers of bubble wrap insuring their save travel. With that being said we cannot replace items damaged due to the negligence of the postal service. Non priority shipments do NOT come with shipment protection!
Priority Shipping:
If your item arrived broken please take a picture of the item and the packing ( box ). We will need that in order to file a claim and get you your replacement on the way.
International Shipments:
These unfortunately do not come with item protection. Please be advised we will not be able to reship you another order if your shipment arrives broken.