uku2

uku2

Morgantown, West Virginia 1004 Sales On Etsy since 2010

5 out of 5 stars (333)

uku2

uku2

Morgantown, West Virginia | 1004 Sales

Shop owner

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uku2

Contact shop owner

uku2

Announcement    If you don't see the size and color you need, just ask!

Announcement

Last updated on Jan 31, 2016

If you don't see the size and color you need, just ask!

Reviews

Average item review
5 out of 5 stars
(333)
See reviews that mention:
quality 23 shipping 17 customer service 60

Shop policies

Last updated on August 13, 2018
Lead time for custom shoes is typically 2 weeks + shipping, but ask me if you need them sooner.

Accepted payment methods

Accepts Etsy Gift Cards and Etsy Credits
  • Check
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
I've finished the transition from a full time custom fit to a very part time ready made shop.

Ready made shoes can be returned/exchanged as long as they are in new condition and do not show any wear. Custom shoes in standard sizes or easily resold sizes are also returnable. Custom fit shoes (different sized feet, extraordinarily wide or narrow) require careful measuring, and are difficult for me to resell in the event of a measuring error.
Payment
I prefer Paypal and credit card payments. Allow extra time (2-3 weeks) for checks to clear.
Shipping
I usually ship first class. I use the US Postal Service and obtain delivery confirmation tracking number for domestic US orders, or a US Customs tracking number for international orders.