vintage clothing, vintage jewelry & vintage accessories
ultravioletvintage's Shop Policies
Thanks for stopping by! I want you to have a great shopping experience so please check out my shop policies which include helpful tips when buying vintage and, don't hesitate to convo me if you have any questions.
Ultra Violet Vintage
For more info and the latest news please visit my Facebook page here - http://www.facebook.com/U.V.Vintage
I accept Paypal, credit cards, USPS money orders, personal checks and cashiers checks. Money orders and checks must clear in my bank before I ship your order. I typically ship within 2 business days of cleared payment. Local pick up is available! Please convo me to set this up.
If you are new to Etsy and need help figuring out how to check out, go here -
Virginia residents, a 5.3% sales tax will be added to your order.
Please make sure that your mailing address is correct. If you are paying via Paypal then that is the address I will use to ship your goods. If an item is returned to me due to an improper address you will be required to re-pay the shipping cost.
Domestic and International orders are shipped within 1 to 2 business days. All items are weighed in advance to ensure that shipping prices are accurate and as low as possible. Shipping overages of $1 or more will be reimbursed after item has been shipped. For multiple items please convo me for the best shipping price on the specific pieces you are interested in.
~ Domestic packages are shipped by either First Class Mail, Priority Mail or, on occasion by Standard (Parcel) Post for heavy or bulky items. All domestic services include tracking.
~ International packages are shipped via First Class Mail International or Priority Mail International. Please allow 2 to 6 weeks for delivery.
Please convo me before your purchase for the best combined shipping cost to your location or to add on extra services such as Registered Mail (tracking), Signature Confirmation etc...
Also, International shoppers, please be aware that you may be charged an import duty and/or tax by your country.If you are unsure of what these charges might be please check with your country’s customs office prior to buying.
Additionally I do not mark merchandise values below value or mark items as ‘gifts’ - US and International government regulations prohibit us from doing so.
Refunds and Exchanges
Please review the helpful info and links that I have provided below to help with sizing before your purchase.
If for some reason you are not satisfied with your purchase, a return request may be made within 3 days after you have received the item. Returns must be shipped in the same manner as received with tracking and insurance if applicable. The tracking number must be sent to me within 1 day of the shipping date. Returned goods must be in the same condition as sent to you and in original packaging. Any item that is not in the same condition as it was shipped will not be accepted as a return. Please note that return shipping fees are the responsibility of the customer. Your refund for the item minus the original shipping cost to you will be issued only after your return arrives safely.
Damaged Goods -
Please inspect your items thoroughly upon arrival. In the event that an item is damaged during shipping, you will need to contact me immediately so that I can file a claim with the United States Post Office. You must inform me within 48 hours or a claim cannot be processed. You may be required to photograph damaged items as part of the claims process. Do not dispose of damaged packaging or merchandise until you receive refund approval.
Additional Policies and FAQs
HOLDS / RESERVES: I am happy to hold (reserve) an item for 48 hours. If you would like me to hold an item for a longer period of time, a 20% non-refundable deposit will be required. Please convo me for details.
LAYAWAYS: Layaways are available on items priced at $100 or more. A non-refundable deposit of 20% is required and payment is due in full in 30 days unless otherwise specified.
If you are interested in putting an item on layaway, please convo me and I will set up a payment plan for you.
HELPFUL INFO and LINKS:
Sizing of vintage clothing is different than modern clothing. Please do not go by the numbered size but by the measurements provided to get the perfect fit. You can avoid being disappointed by carefully comparing my measurements to an item in your closet with a similar shape & style and / or you can measure yourself.
Sometimes vintage clothing will have seam and hem allowances enabling your garment to be altered for a better fit. Please convo me if you have any inquiries regarding a specific garment.
To measure yourself for best fit, use a cloth tape measure, which you can get at your local fabric store and, measure yourself wearing just your normal undergarments.
BUST or CHEST: Measure starting from one armpit wrap around your shoulder blades to other armpit over the fullest part of your bust / chest.
UNDERBUST (Empire waist) : Measure around the fullest part of your ribcage, about midway between your bust and waist.
WAIST: Measure around your natural waistline, the smallest point of your waist and don't suck your waist in.
HIP: Measure at the widest point starting at one hip wrapping around to the other hip. Make sure the tape is over the largest part of your buttocks. This is usually about 8"-9" below your waist.
SHOULDER TO WAIST: Measure from the top of the shoulder where the shoulder seam would lie, down over the bust to your waist.
INSEAM: This is the measurement for leg length on pants. While you’re wearing a pair of pants, have a friend stretch the tape from your crotch to the bottom of your ankle. Or, measure the inseam of a pair of pants that fit you well from the crotch to the hem.
LENGTH: Measure from the top of your shoulder, where a normal shoulder seam would lie, down the front, to the point you want the garment to end at the hem.
SLEEVE LENGTH: Measure from the middle of the back of the neck to the inside of your wrist.
To measure your foot visit here - http://shoes.about.com/od/fitcomfort/ss/measurefeet.htm
(This site also has helpful links including tips for buying shoes online and size charts)
For an international shoe size conversion chart, go here - http://www.i18nguy.com/l10n/shoes.html#adult
Please note that I do my best to describe my pieces accurately but, since all of the items I sell are vintage there may be minor wear due to the fact that they have been previously loved. Please convo me if you have any questions or concerns before making your purchase.
Thanks for reading! For a more interesting read, please visit my 'About' page here - https://www.etsy.com/shop/ultravioletvintage/about/
Ultra Violet Vintage
Last Updated August 18, 2014