VioletsandWine

Selling vintage items and handmade clothing

California, United States · 274 Sales

VioletsandWine

Selling vintage items and handmade clothing

California, United States 274 Sales On Etsy since 2011

5 out of 5 stars
(84)

Announcement   EU CUSTOMERS, READ THIS:
Under an EU Directive, you have certain rights and responsibilities regarding purchases and returns. Please refer to this link for more information:
https://www.etsy.com/help/article/5452?campaign_label=transaction_seller_notification&utm_source=transactional&utm_campaign=transaction_seller_notification_010170_10510585336_0_0&utm_medium=email&utm_content=&email_sent=1466913275&euid=6Az8Bftr9N41i8qIebFwIuQ9yOXz&eaid=81499197&x_eaid=501f498d05


UK CUSTOMERS, READ THIS:
Despite the message on all my items that reads, "VAT included (where applicable)." my prices DO NOT INCLUDE VAT. I am not registered to collect it and you may be required to pay VAT before taking delivery of your item. This is wording that Etsy has attached to all international sales and it is misleading. Again, VAT IS NOT INCLUDED IN THE PRICE OF MY ITEMS.
Welcome to my virtual shop of handmade clothing and vintage ephemera - stuff you need! I love to sew clothing and my focus is on plus-sizes. Vintage items might be anything from magazines to ashtrays to vinyl records. Pull up a chair, pour a cup of coffee, and have a look around.

Announcement
Last updated on Jun 26, 2016

EU CUSTOMERS, READ THIS:
Under an EU Directive, you have certain rights and responsibilities regarding purchases and returns. Please refer to this link for more information:
https://www.etsy.com/help/article/5452?campaign_label=transaction_seller_notification&utm_source=transactional&utm_campaign=transaction_seller_notification_010170_10510585336_0_0&utm_medium=email&utm_content=&email_sent=1466913275&euid=6Az8Bftr9N41i8qIebFwIuQ9yOXz&eaid=81499197&x_eaid=501f498d05


UK CUSTOMERS, READ THIS:
Despite the message on all my items that reads, "VAT included (where applicable)." my prices DO NOT INCLUDE VAT. I am not registered to collect it and you may be required to pay VAT before taking delivery of your item. This is wording that Etsy has attached to all international sales and it is misleading. Again, VAT IS NOT INCLUDED IN THE PRICE OF MY ITEMS.
Welcome to my virtual shop of handmade clothing and vintage ephemera - stuff you need! I love to sew clothing and my focus is on plus-sizes. Vintage items might be anything from magazines to ashtrays to vinyl records. Pull up a chair, pour a cup of coffee, and have a look around.

Barbara Rice

Contact shop owner

Barbara Rice

View all 36 items

Reviews

Average item review
5 out of 5 stars
(84)
View all 84 reviews

About

Life After Retirement

My parents talked about WWII and the Depression endlessly and I was raised using what are now considered vintage collectibles. My family never threw anything away. I still love the classics and retro-inspired goods.

After retiring from government drudgery, I started a new life with my shop selling old things and vintage-inspired clothing - things I consider beautiful.

Tweet
Shop members
  • Barbara

    Owner, Maker, Designer, Curator, Sewer Of Clothing, Collector Of Vintage, Feeder Of Cats.

    1978 graduate of San Francisco State University with a BA Degree in Art, currently happily residing in the foothills of Northern California with a great husband and far too many cats.

Shop policies

Last updated on August 11, 2016
Welcome to my virtual shop, Violets and Wine, where I sell vintage and handmade items - stuff you need!

Accepted payment methods

  • Accepts Etsy gift cards
Payment
I accept PayPal, Etsy gift cards, and Direct Checkout.

If you ask me to reserve an item, please pay within 72 hours. If payment is not received within 72 hours, the item will be un-reserved.

EU CUSTOMERS, READ THIS:
Under an EU Directive, you have certain rights and responsibilities regarding purchases and returns. Please refer to this link for more information:
https://www.etsy.com/help/article/5452?campaign_label=transaction_seller_notification&utm_source=transactional&utm_campaign=transaction_seller_notification_010170_10510585336_0_0&utm_medium=email&utm_content=&email_sent=1466913275&euid=6Az8Bftr9N41i8qIebFwIuQ9yOXz&eaid=81499197&x_eaid=501f498d05


UK CUSTOMERS, READ THIS:
Despite the message on all my items that reads, "VAT included (where applicable)." my prices DO NOT INCLUDE VAT. I am not registered to collect it and you may be required to pay VAT before taking delivery of your item. This is wording that Etsy has attached to all international sales and it is misleading. Again, VAT IS NOT INCLUDED IN THE PRICE OF MY ITEMS.
Shipping
EU CUSTOMERS, READ THIS:
Under an EU Directive, you have certain rights and responsibilities regarding purchases and returns. Please refer to this link for more information:
https://www.etsy.com/help/article/5452?campaign_label=transaction_seller_notification&utm_source=transactional&utm_campaign=transaction_seller_notification_010170_10510585336_0_0&utm_medium=email&utm_content=&email_sent=1466913275&euid=6Az8Bftr9N41i8qIebFwIuQ9yOXz&eaid=81499197&x_eaid=501f498d05


UK CUSTOMERS, READ THIS:
Despite the message on all my items that reads, "VAT included (where applicable)." my prices DO NOT INCLUDE VAT. I am not registered to collect it and you may be required to pay VAT before taking delivery of your item. This is wording that Etsy has attached to all international sales and it is misleading. Again, VAT IS NOT INCLUDED IN THE PRICE OF MY ITEMS.

I ship through the United States Postal Service. I will ship within two working days of receiving payment. If this is not possible, I will let the buyer know immediately. Once I have handed the order over to the post office, shipment delivery time is out of my hands. Usually I ship first class or priority. Even with priority, delivery dates are not guaranteed, not even by the post office.

I choose the most economical method that will still ensure the item arrives as safely as possible, and that is reflected in the postage price listed.

I often reuse and/or recycle shipping materials and boxes. Your package may arrive in a box with weird stains and a lot of duct tape - but most of all, I try to ensure your purchase arrives clean and safely.

About customs fees: International customers are responsible for all fees imposed, including import taxes, customs duties, and fees levied by the buyer's country. Additional charges for customs clearance must be borne by the recipient; I have no control over these charges and cannot predict what they may be.

Please see this link about approximate duties that may be imposed by your government:

http://www.dutycalculator.com/new-import-duty-and-tax-calculation/

UK residents:

https://www.gov.uk/goods-sent-from-abroad/overview

Customs policies vary widely from country to country; you should contact your local customs office for further information. When customs clearance procedures are required, it can cause delays of weeks or months. All international orders will have full value declared on customs forms - no exceptions. I do not refund original shipping charges for buyers who refuse items due to not wanting to pay the customs charges applied by their country.

It can take from two weeks to several months for international shipments to clear customs. If you have not received an international shipment within three weeks, check with your country's customs.

If I make a mistake on the shipping address, I pay to resend. If the error is yours, you pay to resend. I do not refund original shipping charges for buyers who refuse items due to not wanting to pay the customs charges applied by their country.

All sales must be made through the Etsy site. I will not sell items privately through email or other means.
Refunds and Exchanges
Contact me via convo as soon as you receive your order if there are any problems with your purchase. You MUST notify me BEFORE returning an item for a refund. Returns MUST be made within 14 days of receipt of order. It MUST be returned in the SAME condition it was sent from me. If it is damaged or changed, purchase price will NOT be refunded.

Shipping cost to return the item is the responsibility of the buyer. It is strongly advised that the buyer purchase insurance from their shipping carrier. Refund of the purchase price (minus original shipping charges) will be made promptly once the item has been received by me. If a damaged item returns to me with further damage due to poor packing, a full refund will not be issued. INSURE RETURNS AND PACK SECURELY.

I will not refund without the item being returned to me first.

If you request a refund because you don't like the item, it must be returned undamaged before I will issue a refund. I will then issue a refund minus original shipping charges.

I do not refund original shipping charges for buyers who refuse items due to not wanting to pay the customs charges applied by their country.

EU CUSTOMERS, READ THIS:
Under an EU Directive, you have certain rights and responsibilities regarding purchases and returns. Please refer to this link for more information:
https://www.etsy.com/help/article/5452?campaign_label=transaction_seller_notification&utm_source=transactional&utm_campaign=transaction_seller_notification_010170_10510585336_0_0&utm_medium=email&utm_content=&email_sent=1466913275&euid=6Az8Bftr9N41i8qIebFwIuQ9yOXz&eaid=81499197&x_eaid=501f498d05

POLICY ABOUT NON-DELIVERY OF ITEMS

If tracking indicates the package was delivered and the buyer indicates it was not, I will ask you to do the following:

1. to check with neighbors to see if the package was left with them either on purpose or by accident.
2. to check with family members – it is not unheard of that someone else in the household will pick up the package and put it somewhere out of plain sight
3. to ask the delivery postal worker where he/she left the package.
4. call their local post office to see if it sitting there.

If the package cannot be located, I (the seller) will ask you (the buyer) to complete the following steps. (Information provided by a USPS Consumer & Industry Manager.)

1. file a police report with his/her local police department
2. report the theft to the Postal Inspection Service by
a. calling 877.876.2455 between 8:00am-4:30pm – select option #3
b. completing the “Mail Theft - Mail Not Received Complaint Form” online at postalinspectors.uspis.gov/radDocs/Mail_Theft_Complaints.pdf

I (the seller) will provide you (the buyer) with the following information so the “Mail Theft-Mail Not Received Complaint Form” can be properly completed. (BUYER must complete this, not the seller.)

1. Date Mailed

2. How was the item sent?
a. First Class
b. Certified
c. Delivery Confirmation
d. Priority Express
e. Insured
f. Priority
g. Registered
h. Return Receipt
i. Parcel Post

3. Tracking number, if available

4. Where was the item mailed from?
a. Post Office
b. Business Delivery
c. Collection Mailbox
d. Curbside Mailbox
e. Door Mail Slot
f. Mail Receiving Agency (ex. UPS, Mailboxes Etc.)
g. Neighborhood Cluster Mailbox
h. Apartment Panel Mailbox
i. Rural Mailbox
j. Porch Mailbox
k. Other

5. Where was the item addressed to?
a. First Name
b. Middle
c. Last
d. Company
e. Address
f. P.O. Box (if applicable)
g. City
h. State
i. ZIP

The buyer will receive a receipt showing a “Mail Theft-Mail Not Received Complaint Form” is completed and submitted to the USPS.

Once the seller receives a copy of this receipt from the buyer, he/she can issue a refund, or not. With proof of delivery, Etsy and PayPal will side with the seller.

The USPS Consumer & Industry Manager also indicated the seller could file an insurance claim for loss. The seller may have to follow the two-step appeal process for final agency ruling; however, the Consumer & Industry Manager could not speculate on the outcome.

For specific instructions on how to file an indemnity claim for loss or damage. Go to pe.usps.gov/text/dmm300/609.htm
Additional policies and FAQs
Please communicate with me any special shipping instructions, questions about the items, etc. BEFORE you buy so that transactions can be smooth and error-free.

For buyers in countries requiring more information about seller, please convo and I will gladly provide it.