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Welcome......... Thank you for visiting
ahaan1530 on Dec 9, 2016
I ordered this item and the seller shipped it two days before the estimated shipping date! This was awesome because I was giving it as a gift and wanted to be sure it arrived by the date. Unfortunately, when the package arrived some of the pieces were broken. I contacted seller immediately requesting a refund and she responded within minutes. She was very apologetic and issued a refund within 5 minutes of receiving my email!!! While the set did not arrive in a usable condition, I would not hesitate to do business with Dina in the future. She was very helpful and conducts her transactions with integrity. Thank you so much.
Accepted payment methods
- Accepts Etsy gift cards
You can pay through Paypal using a credit card/debit card without signing up for Paypal account.
If you prefer to pay by check or money order I will accept, but please understand that I will not ship your items until that payment has cleared, which can take up 1 week from the time I deposit the check or money order. I will notify you of payment clearance once it is received.
The shipping price includes delivery confirmation , insurance and packaging cost.
Heavier items may be shipped through a more cost efficient method.
- Items are shipped Monday, Wednesday and Saturday.
- Will ship to other countries but shipping cost can be $50.00 - 10.00.
Transit time can be 6-30 Days
Please submit your address so I may obtain , a more accurate cost of shipping, this will help make your purchasing decision easier.
Upon shipping if the rate is more than 2usd extra than the initial shipping charge, a refund will be issued via PAYPAL or your method of payment. This applies to all customers.
But if the cost is more , I take the loss.
Packaging is not fancy in my shop, I try to recycle as much as possible. But do ensure it is packaged properly packaged.
If shipping to a second party and need gift wrapped, please request.
PLEASE NOTE ANY DUTY OR CUSTOM CHARGES INCURRED WILL BE CUSTOMERS RESPONSIBILITY.
DAMAGED SHIPMENTS - I Do my best to ship all fragile items correctly.
and cannot be responsible for couriers carelessness. I would automatically
refund , but I am not a large wealthy entity . But will take responsibility
if is my error.
Please provide accurate proof. Pictures.
If a package is broken during transit. Please contact USPS and file claim .
I can file a claim but because the package must remain with sender in order to do this. I prefer not to as the length of time required by USPS to hold item before they pick up, risks receiver misplacing it.
All that is needed is your payment invoice and the package exactly as received. It cannot be shipped back as claim will not be accepted . Postal service takes about 21 days to request package.
Refunds and Exchanges
If for any reason you are not satisfied with your purchase, please send me an email on Etsy and I will do my best to make you happy.
Please note Store Credit will be given for item only not shipping cost.
In cases where it is my error , I will reimburse entire cost.
In the future I imagine I will have the ability to reimburse all on returns.
Thank you for your understanding.