UnaViolaSulBalcone

Hair and wedding accessories - made in Italy

Vicenza, Italy | 681 Sales

UnaViolaSulBalcone

Hair and wedding accessories - made in Italy

Vicenza, Italy 681 Sales On Etsy since 2012

5 out of 5 stars
(176)

Announcement   Hair accessories, fiber jewels for bachelorette party, flower brooch and wedding accessories for girls, baby girls and baby boys. All made in Italy! Contact me to order your custom accessories. Here all is personalized and I will be happy to satisfy your need for your special day!
Many brides, bridesmaids and flower girls have found here the ideal accessory for a special day. And they were happy because they still can continue to wear it!

Announcement

Last updated on Jun 7, 2018

Hair accessories, fiber jewels for bachelorette party, flower brooch and wedding accessories for girls, baby girls and baby boys. All made in Italy! Contact me to order your custom accessories. Here all is personalized and I will be happy to satisfy your need for your special day!
Many brides, bridesmaids and flower girls have found here the ideal accessory for a special day. And they were happy because they still can continue to wear it!

Serena De Grazia

Contact shop owner

Serena De Grazia

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About

Italian accessories - the true handmade

My name is Serena.
I'm born in Messina and now I stay in Vicenza, where I work and live with my family.
As a child, I loved everything about art and creativity, but I always kept this passion to myself.
When I got married, my husband pushed me to transform my passion in my work.
UnaViolaSulBalcone is the history of a travel for to unearth most covert locations of my Italy across fascinating towns and ancient villages. It's the history of a lover's couple that imagine to tell an exciting way along enchanting places to all rejoice for a life that develop inside them and with them. It's the history to the wait of a child...Viola!
When she was born, my world has definitely changed. I share with her all my days, my passions, my hobbies.
And now, Viola has a little brother!!
Welcome in UnaViolaSulBalcone! Have a good time!!

Shop members

  • Serena De Grazia

    Owner, Maker, Designer, Curator

    Hi! I'm 35 old years and I live in Vicenza. I enjoy realizing accessories, recovering vintage and other materials to create originals and fashion items.

  • Antonella Tedesco

    Maker The Articles In Wool And Crochet

    She's my mom!! She teach me to knit and crochet, and inside the store, takes care of everything related to the knitting. She and me, we look after every aspect of the shop.

Shop policies

Last updated on July 3, 2018
Welcome to my shop!
Who does not like to wear something, special that makes it trendy also a simple and sober clothing?
Here you can find many options for all occasions and for women of all ages. Original ideas made ​​by hand, sometimes using vintage materials! Hair accessories, pins and textile jewels.. each item can be customized on the basis of the tastes and the needs.
For brides and bridesmaids, elegant accessories to make them in the queens and little princesses. Headbands and hairbands, realized with the right combination of tulle, pearls and roses, flower bracelets for the bridesmaids, colors and patterns you want! There are also crocheted centrepieces to decorate the tables or wedding favors!
Moreover UnaViolaSulBalcone is specialized in knitting and crochet!
Accessories and clothing for women, trousseau for newborns, dresses for children and home decor also, for decorate your house and your kitchen with nice crocheted objects!
Here you can make unique every single occasion!

Follow me in my blog, on my facebook page, on instagram and on pinterest!!!

www.unaviolasulbalcone.com
www.facebook.com/SerenaDeGraziaArtist
www.instagram.com/SerenaDeGraziaDesign
www.pinterest.com/serenadegrazia

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
Please check your items when you receive them. If, for any reason, you are not 100% satisfied with your purchase, please contact me before leaving feedback.
I will accept all returns and exchanges which are not been worn or used.

If you would like to return your purchase, you must contact me before sending the items back, and within 40 days of payment.
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
I will refund the cost after the item has arrived back.
Payment
I accept payment through Paypal pr credit card, it's very easy, quick and safe to use.
Shipping
All items are shipped from Italy.
I always ship to your Etsy Address, if you wish me to ship your package to a different address, please leave a note.
I usually mail your order within 3-4 days of purchase (excluded Christmas time).
As I do my best to make the safest package, with bubbles and soft envelopes, but I am not responsible for any damage or loss incurred during shipping.

PROCESSING TIME
The time I need to prepare an order for shipping varies. For details, see individual items.

SHIPPING TIME
delivery time will depend on the shipping method you choose and the item, so contact me for more information.

In general if your purchase isn't arrived within about four weeks after you order, please let me know, I'll always be glad to talk with you to work things out about any problem. But before getting worried we should give the package all the time it needs to arrive, above all in the special times as Christmas.

SHIPPING COSTS AND METHODS
Each listing explains the shipping method available for each item.
Please, contact me for any information.

Please take note that I cannot be responsible for any duties or customs fees for international orders, they are sole responsibility of the buyer.

FOR ITALIAN CUSTOMERS ONLY:
In Italia spedisco solitamente con posta ordinaria, ma è possibile scegliere un metodo di spedizione leggermente più costoso ma più rapido per l'acquisto di ogni articolo (spedizione espressa con Sda e consegna in 1-2giorni).
In caso di problemi nella scelta del metodo di spedizioni o dubbi, è possibile contattarmi privatamente per ottenere ogni tipo di chiarimento e informazione utile.
Additional policies and FAQs
This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or its related sites and services.

This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.

- Information I Collect - :

To fulfil your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order of jewelry, for example), if you contact me directly.

- Why I Need Your Information and How I Use It -:

I rely on a number of legal bases to collect, use, and share your information, including:

as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.

- Information Sharing and Disclosure - :

Information about my customers is important to my business.
I will never give your information to third parties for marketing or any other purpose other than the circumstances listed below, nor add you to any mailing list without your explicit consent.
I only share share your data for processing your order or complying with the law. I share your personal information for very limited reasons and in limited circumstances, as follows:

Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
Delivery companies: to fullfil your orders I will share your personal information with these third parties, such as POSTE ITALIANE and SDA, but only to the extent necessary to perform these services and to comply my legal and tax obligation.

I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 5 years.

- Your rigths - :

Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

If you need to access, correct or delete personal information held by Etsy, you may contact Etsy at Etsy.com/help for assistance, or send a request directly to Etsy.

- How to contact me -:

For purposes of EU data protection law, I, Mariaserena De Grazia, am the data controller of your personal information. If you have any questions or concerns, you may contact me via Etsy Conversations, or mailing me through under 'Seller details'.