UndercoverOtterYarn

Undercover Otter

Amsterdam, The Netherlands · 330 Sales

UndercoverOtterYarn

Undercover Otter

Amsterdam, The Netherlands 330 Sales On Etsy since 2015

5 out of 5 stars
(176)

Announcement   We've moved to www.undercoverotter.com

Announcement

Last updated on Jun 3, 2017

We've moved to www.undercoverotter.com

Petra Sielias

Contact shop owner

Petra Sielias

Reviews

Average item review
5 out of 5 stars
(176)
Carolien Müller

Carolien Müller on May 15, 2017

5 out of 5 stars

Awesome colour, super soft yarn!

Jana

Jana on May 1, 2017

5 out of 5 stars

So bright and vibrant neon, great yarn.

Jana

Jana on May 1, 2017

5 out of 5 stars

These speckles! I love it.

Jana

Jana on May 1, 2017

5 out of 5 stars

Great colour work and so soft.

View all 176 reviews

Updates

The speckles on this batch of Atragon are electrifying!

Tagged in this photo

Atragon - Squirm Sock
Atragon - Squirm Sock
Sold

About

Undercover Otter, Hand dyed yarn from the Netherlands

Undercover Otter spins, dyes and blends fiber and yarn related objects in Amsterdam, the Netherlands.

We work with as many animal friendly materials as we can, opting for a business built up of love not only for crafting, but for the amazing animals that make it possible. In addition to fibers and yarns we also design and make accessories for fiber related crafts. Needle nests, project bags, stitch markers and patterns are all part of the creative package.

The head honcho of Undercover Otter is me, Petra Sielias. I do pretty much everything related to Undercover Otter (site, maintenance, sales, shipping, PR, finances, all of it). If I can’t do it, I make sure I find the best people that can do it for me. My standards are pretty high and I’m of the opinion that anything worth doing, is worth doing right. As a fellow crafter you might know how quickly the torrent of materials can swallow up your entire house (and life) and as my skills improved and methods got more refined I started to get questions and requests from others. That’s how Undercover Otter got started in early 2014.

A special mention has to go to Marnix. My beardwife and partner in crime. He’s a graphical designer by trade and has experience in retail. He’s my voice of reason when I get swept up in a creative frenzy and is my creative sounding-board. Marnix is also a huge lover of fiber arts and sees fiber addiction not as a hobby, but as a post-apocalyptic survival skill (he is right you know, once those zombies hit, someone needs to keep our feet warm!

Shop members

  • Petra Sielias

    Owner, Creator

    I'm a 35 year old creative spirit living in the Netherlands with my boyfriend and 2 cats.

Shop policies

More information

Last updated on Jan 5, 2017
Frequently asked questions

Where can I read your FAQ?

We have an extensive FAQ on our main site: http://undercoverotter.com/faq-how-to/

Vacuum Sealing items

Yarn and fiber items will be vacuum sealed when sent out to keep shipping low. Soon as it arrives, I advise you to unseal the item and store regularly. Non vacuumed shipping is also possible, please check the shipping options.

About processing and shipping times

My goal is to send ready to ship items out A.S.A.P.
Usually I ship them within 48 hours, since I have to divide my time between Undercover Otter and a full-time office job that keeps me busy from 9 - 5.

One day I will drop the office job and be full-time self-employed. Know that by buying an item from me, you're helping me to achieve that goal :D

Wholesale availability

Yes we do wholesale! Send us a message via Etsy, or check our website at www.undercoverotter.com

Default Shipping

By default all items are sent out UNtracked and UNinsured. If you wish to track, or insure your items, please select the appropriate shipping upgrade when checking out.

My order never arrived!

When ordering you have the option to upgrade your shipping to tracked and insure up to €500,-
We go on a case by case scenario for undelivered orders. If in doubt, contact us.

- Default shipping: When you stick with the default shipping, your items are sent out untracked and uninsured. We can't check where your order is. We do not offer replacements or refunds on default shipping orders that have not arrived.

- Tracked & Insured shipping: You will receive a tracking number so you can keep tabs on your order. If your item has not arrived in a maximum of 6 weeks after posting, please contact us and we will hunt down your order. For insured orders, we offer replacements or refunds if we can not locate your items.