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Shop policies

Last updated on March 14, 2013
Welcome to underglaze.etsy.com, I’m happy you’re here.

I'll confirm all orders with an email, so please keep an eye out for a message from me, as it may contain questions regarding shipment.

Accepted payment methods

  • Check
  • Other Method
Returns and exchanges
I’m happy to offer refunds (less shipping costs) if notified via email within 14 days of the delivery date, and only if the item is returned in original condition. All item descriptions note any particular flaws or age-related issues. All items are sold as-is.
Payments can be made via PayPal or via personal check. All check orders will be mailed upon the check’s clearance.

And remember, you don't need a PayPal account to shop with your Visa, Mastercard, Discover or American Express card. Just follow the "Don't have a PayPal account?" guide and they'll walk you through it.
USPS ground (within the US, is usually delivered in about 3-4 days)

International shipping is available; price will depend upon the location. Should the country of destination require any customs fees, tariffs or taxes, they're the responsibility of the buyer.
Additional policies and FAQs
All underglaze-created images and designs are the intellectual property of underglaze and under copyright protection.

© underglaze. All rights reserved 2008.