Handcrafted Jewelry

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Shop policies

Last updated on November 29, 2012
Welcome to “Under my Tree” Studio.

Thank you very much for your interest in my work. In return I would like to make your shopping experience as pleasant and satisfactory as possible. I guarantee that my jewelry is made with quality materials which are detailed on the informative bilingual (French-English) card that comes with each item along with its certificate of authenticity and registered number. Also provided with each purchase is a little rolled-up bilingual parchment describing the “apple-signature” found on each piece of jewelry.

Accepted payment methods

Returns and exchanges
It is important to me that you are happy with your purchase. All of my work includes a warrantee on craftsmanship. If for any reason you encounter a problem with the item contact me via etsy's conversation option and I will make arrangements to remedy the situation!

If the item does not meet your taste expectation, I will also arrange a return or exchange if it’s unworn, re-sellable, and in its original condition (with tag still on), within 7 days of receipt. Refunds will be given only once I have received the item. Shipping charges will apply.

Should you have any questions, don’t hesitate to contact me via etsy's conversation option. I can also be reached via facebook. I appreciate to hear from my fans and customers with any questions, feedback, or suggestions.
At this point, I only accept payment via PayPal for online transactions. Paypal is a fast and safe way to transfer money between customers and merchants from just about anywhere in the world. You do not need to be a PayPal member to send a payment; they will give you the option to pay with your credit or debit card without having to sign up for a PayPal account. Payment should be sent within 24 hours of the confirmation of your purchase.

All custom orders will require payment prior to the creation of your special item. You can request a special order via etsy's conversation option.

Please note that taxes are not yet applicable on listed price at this point in time.
All orders are shipped in a bubble-envelop, insured and with a tracking number via Canada Post (Expedited Parcel). I will e-mail you the tracking number and a link where you can follow your parcel’s journey.

Shipping fee varies depending on the country it is being shipped to (between $10-$15.). Any purchase over $300 will qualify for free shipping.

Canadian orders will usually arrive within 1-3 business days.
US orders will take between 7-10 business days. Customers are responsible for any customs or duty fees that are incurred.
International orders may take up to 3 weeks.

Your jewelry will be packaged and ready to be shipped only after the payment is received and funds are cleared.

If you have a deadline, please let me know via etsy's conversation option and I can upgrade shipping to accommodate your needs (extra fees will apply).