UnderstoryShop

Welcome to Understory Pottery!

Minneapolis, Minnesota · 29 Sales

UnderstoryShop

Welcome to Understory Pottery!

Minneapolis, Minnesota 29 Sales On Etsy since 2009

0 out of 5 stars
(14)

UnderstoryShop is taking a short break

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Mimosa Greer

Contact shop owner

Mimosa Greer

Reviews

No reviews in the last year
Autumn Moon

Autumn Moon on Oct 10, 2013

5 out of 5 stars

The most awesome mug EVER!!! Amazing craftsmanship, and fantastic detail. Looks better in person than pictured. The 20oz size is perfect for coffee or for soup at the office. =0) My only fear is that I hope I don't ever drop it! I highly recommend this seller. Great customer service and fast shipping. You won't be disappointed with the pottery you receive! Thanks so much. You are now among my all time FAV Sellers. Autumn Moon

Anonymous on Apr 25, 2013

5 out of 5 stars

Beautiful, and shipped fast!

View all 14 reviews

Shop policies

Last updated on October 10, 2012
Welcome to Understory Pottery’s shop policies. This is my first attempt at creating something like this, so I may have to make changes as we go along. I want my customers to be happy with both the service and the pottery they purchase, so please contact me with any questions you may have.

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
Payment
Right now, I am excepting PayPal for purchases from my shop. I will ship your items after I have confirmed payment. MN state residents will have to pay sales tax. At this point I am not shipping outside of the US because pottery is heavy and breakable so shipping overseas is risky for the customer and for me.
Shipping
I use USPS Priority to ship orders. Currently I ship on Fridays, but please let me know if you need something fast. I can do expedited shipping (I can send you an updated invoice with the price). Pottery is heavy and has to be packed very carefully in order to avoid breakage, so shipping isn't cheap. Sorry I can't make that more affordable for folks.

I recomend insurance for shipping pottery. I pack things really well, but things happen. (please see refunds and exchanges for more information)

Let me know through convo or email if the item is a gift and I can include a gift card with your message.
Refunds and Exchanges
Exchanges of unused pots for other pots are available within 30 days of purchase. Return shipping is (unfortunately) not refundable.

If something breaks in transit I will refund your money or send you another one ONLY IF YOU HAVE INSURED THE PACKAGE. (This allows me to get reimbursed for the broken item.) In the case of a broken (insured) item, Understory Pottery will cover the shipping for the replacement item.
Additional policies and FAQs
My pots are high fire stoneware or porcelain, because of this, all of my work is microwave, and the oven safe.(In fact microwaving your leftovers in a pottery bowl is probably better for you and the environment that reheating that plastic or Styrofoam container.) Most of my pottery is OK to wash in the dishwasher too, but some of it isn't. I have indicated in each listing whether an item can or can't be dishwashed.

All of the pieces are glazed in food safe and lead-free glazes.

Most of my work comes with a small card with the meaning and symbolism behind the plant, animal etc. that inspired the piece. This is particularly great for gift giving, so that your recipient knows why you chose that piece just for them.