uniquegem

Quality gemstone cabochons and beads

7978 Sales

uniquegem

Quality gemstone cabochons and beads

7978 Sales On Etsy since 2010

5 out of 5 stars
(5264)
Shop owner

uniquegem

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uniquegem is taking a short break

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Note from shop owner My shop is temporarily closed while I'm away to attend a family matter. Thanks for stopping by and sorry for the inconvenience. If you'd like to be notified when I reopen my shop, please click the orange 'email me when they're back' button above my shop announcement, Etsy will email you as soon as I reopen my shop.

Note from shop owner

Last updated on Sep 20, 2016

My shop is temporarily closed while I'm away to attend a family matter. Thanks for stopping by and sorry for the inconvenience. If you'd like to be notified when I reopen my shop, please click the orange 'email me when they're back' button above my shop announcement, Etsy will email you as soon as I reopen my shop.

uniquegem

Contact shop owner

uniquegem

Reviews

Average item review
5 out of 5 stars
(5264)
View all 5264 reviews

Shop policies

Last updated on March 16, 2016
Hello, welcome to my shop where you'll find unique quality gemstone cabochons, beads and experience great customer service as well. Please feel free to contact me if you have any questions.

Quantity orders are always welcome! Use this coupon code: UNIQU10, and receive 10% off if your order total is over $200 before shipping and tax.

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
Payment
I accept only PayPal payment. You can pay with your credit card, bank account balance or paypal balance through paypal.

All items to be shipped to a Canadian address are subject to GST or HST as if you made the purchase at your local store.
Shipping
Your order is normally shipped within two to three business days through Canada Post. If a shipping day falls on holiday I'll ship the next business day. I will send shipping notice through Etsy convo after I ship out your items.

Unless you contact me with other instruction, I only ship to your Etsy address, not your PayPal address if it's different from your Etsy address. So please make sure your Etsy address is correct.

The estimated delivery time, according to Canadapost, is one to two weeks within Canada, two to three weeks to US or other international destinations, and may take longer time in busy holiday seasons or due to custom delay. I sure try my best to ship out your order as soon as possible but please understand I have no control over the custom process and postal service. Sometimes it does take longer than usual time for your order to arrive. Please contact me if you have any concern or questions regarding your order status.

If you suspect your package is lost, please refer to below 'Refunds and Exchanges' part for additional information and contact me.
Refunds and Exchanges
For any reason if you are not satisfied with or have any questions regarding your order, please DO contact me first so that I would be able to do my best to solve any problems before you have to contact Etsy or PayPal or leave feedbacks.

Your satisfaction is my top priority. So I have a money back guarantee as described below for items returned in original condition. If you're not happy with your purchase, you can simply return it within 5 days after you receive it to get a full refund by following these steps. Item(s) purchased during sale period can only be returned if the item(s) is(are) defected. Please be advised that shipping fee is not refundable

If you want to return an item/items, first please contact me within 48 hours after you receive the item(s) to let me know your intention of returning your item(s), I'll response within 12 hours with return address and other instructions.

Second please mail the item(s) back to the address I provide within five days after you have received the item(s).

If you're in USA please mail item(s) back through USPS. Absolutely NO UPS or Fedex please. Both UPS and Fedex charge very high handle fee and broker fee for crossing border delivery and I'll have to deduct any fees from your refund if you use UPS or Fedex service.

If you are in Canada just mail item(s) back through Canad Post. For international buyers please mail item(s) back through your local postal service, please mark the package as 'return' where applicable.

The last step is I'll refund your full purchase price (excluding original shipping fee) through PayPal within 24 hours after I have received your returned item(s) in its original good conditions. Please be advised that shipping fee is not refundable.

If the returned piece is broken I'll contact you right after I receive it.