uniquevisionsbyjen's Shop Policies
I love making unique, classy, one of a kind jewelry for all types of personalities and to accent any attire! I use mostly Czech glass and glass beads, woods, ceramic, acrylic beads, charms, and shell beads! Also all different colors!! I only use stretch string when making my bracelets but I have chain necklaces, wire wrapped pendants and wire earrings.
*I accept Pay Pal and accept money order. If you're paying with a credit card, you can go through Pay pal.
*If paying with money order:
Please send me the money order with the cost of shipping and handling to the address provided when checking out. When I receive the money order, I will send you the item.
*If you would like to cancel your transaction before you pay just let me know via email!
*I ship my packages USPS and it usually takes me 1-3 days to get it out and then 1-3 days to ship it First Class.
Refunds and Exchanges
*No refunds or returns. Please contact me if you have a problem with your order and depending on what the problem is, we may be able to work something out.
*Take care of your items so they do not break. I do not replace broken pieces for free unless you take a photo of the bracelet that is broken.
*I am not responsible for broken, lost, stolen items or items that you do not like after you receive it. There will be no refunds given for these items.
*If a piece doesn't fit you can send it back and I can re-size it but shipping and handling has to be paid for again by you and a restocking fee will also be charged. I usually only make 1 of each bracelet unless a custom order is requested beforehand. Sizes are in the title of the item so please be mindful of the size you wear and know before ordering it so you don't have to return it.
*NO RETURNS ON DESTASH OR CLEARANCE ITEMS.
*No refunds or Returns on Herbal Products unless the item is unopened and returned to me (shipping paid for by you) in perfect condition with the seal not broken.
*Please be mindful of the disclaimer when purchasing my herbal products, which can be found in the description of each item. I am not responsible for allergic reactions caused by my herbal products. Please do your research before purchasing and /or using my products and check with your doctor if you have any health problems such as diseases, are pregnant or nursing. The information described about my products were researched by me and are by no means intended to cure, treat or diagnose any ailment, sickness or disease.
Additional Policies and FAQs
*I do custom orders!! :)
*Please tell me what your thoughts, ideas, and requests are and I will communicate with you to come up with what works best for both of us.
*I usually only make one item of each of my pieces but if you want another one of any certain item...I will have to check to see if I have the correct materials and beads. If I do, I will make your request and if I don't have the supplies, I will go try to find them and if I can't find them then I will ask you if you would want to change the colors, size, shape, or style of the item to accommodate your new request.
*If I don't have something, I usually research the item for the best prices so that it doesn't add to your item but in most cases it does because you pay whatever the shipping costs are as well when I order online.
*Most of the time I find what you are looking for and the transaction goes quite smoothly.
*If you have any questions, please email me or send me a message through Etsy.com!!
uniquevisionsbyjen [!at] ymail.com
Last Updated April 30, 2014