uniqueXpression

I stand behind my craftsmanship, therefore any problems with product quality will be fixed or refunded according to the buyers preference. I do not, however, assume responsibility for any item that has been cleaned improperly, misused, abused, or been in any type of accident. I am not responsible for damage caused by excess wear or acts of God.
* I do offer some recommendations for certain gemstones in the "additional info" section, but the list is not complete. If you have a question about a gemstone not mentioned, please contact me or research it yourself prior to cleaning your piece.

Please contact me with any complaint details within 5 days of receipt of the piece. I will not accept a return without first being advised of the particulars.

Refunds MAY be subject to deduction of shipping, handling, Etsy, and Paypal fees. Each will be evaluated on its own merits and discussed with the purchaser. Please ask any questions you have prior to purchasing, because refunds are limited.
Matters of color/taste are not considered reason for a refund, so please look at the pictures carefully and contact me with any questions prior to purchasing.

Payment is in USD by debit or credit card, via paypal or google checkout, and is expected within 3 business days of purchase.

If paying by google, please check "other" for payment and make a note in the notes to seller section. Then I will send you a google invoice.

Please know that excess shipping fees will be refunded. See shipping section for details.

All my fine jewelry is shipped gift boxed and ready for gift-giving.
All value corner pieces are shipped bagged, not boxed.

*It is difficult to adjust secondary shipping costs with the great variety of weights in this shop. I do not care to profit from shipping and handling, therefore I will automatically refund shipping charges that exceed $1.50 more than the actual postage cost (plus any insurance or delivery confirmation. Insurance is applied at my discretion and is not applied on every piece. Dc is applied to all gemstone priducts. Be aware that some craft items require extra packaging to help ensure their safe arrival to you, so they will weigh heavy.

I am usually able to ship an order within three days of payment confirmation, excluding holidays. If there is a delay, I will contact you.

Unless you specify, I will ship via first class US Postal. I make every effort to pack your order securely, however, should there be an issue, I will require your assistance with the proof that the post office requires for its insurance. Failure to provide requested documentation may negatively affect any refund you are requesting.

*Shipping Out of the USA*

I will be happy to ship anywhere, assuming the law allows for your purchase to be imported. If your country is not listed, please contact me and I will verify postage amount and list it for you.
All pieces will be sent via 1st class international. Insurance is unavailable for this method. If you wish another method, please contact me prior to purchase and I will verify cost and list it for you.

*Customs forms will be filled out accurately and in accordance with the law. In all cases, the Buyer is responsible for any and all duty, taxes, import fees, or customs charges.

*Care of Jewelry*

-Please clean ear wires prior to wearing them. I sometimes use jewelry cleaner on sterling silver and I wouldn't want trace amounts of that to get onto your skin!

-Reminder-
-Please look for and follow the care instructions for your particular gemstone or crystal, as some gemstones require special or specific care to maintain their beauty.

*Gemstones In general*

-Don't store gemstones with harder gemstones, or other materials that might rub against them, as this may damage or destroy them.

-Protect gemstones from scratches and sharp blows that could shatter them.

-Some gemstones fade in direct sunlight, so be cautious where and how you store them (leaving in cars not a good idea).

-Some stones may be damaged by commercial cleaning solutions. If you are not sure of the proper cleaning method for your stone, do not use any cleaning solution until you know for sure. You can write to me, look it up on-line, or ask a local jeweler.

*Specific Gemstone Care*

* Note: The following care suggestions are an amalgamation of multiple written and on-line sources. This is NOT a complete or all-inclusive list. Do NOT assume that exclusion of a gemstone from this list means there are not special handling and/or /cleaning instructions which would be appropriate for that gemstone.

*Neither myself nor uniqueXpression guarantee the validity of any of these statements, nor do we accept any liability arising from the use or disuse of these recommendations.
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Amazonite;

-Keep away from chemicals, abrasives, heat, acids, and ammonia, as this stone is very sensitive.
-Do not use a steamer, hot water or ultrasonic cleaners with this gemstone.
-Clean with room temperature distilled or tap water, mild soap and a soft cloth (otherwise you may diminish the luster).

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Amber;

-Amber must be cared for very delicately as it extremely sensitive.
-It scratches VERY easily, so watch your fingernails!
-It is also VERY sensitive to chemicals, abrasives, acids, caustic solutions, alcohol and even perfume.
-Amber is flammable and can be ignited with a direct flame.
-Keep away from hot water
-Do Not use steamers or ultrasonic cleaners to clean this gem as they will cause damage.
-Use room temperature distilled or tap water, mild soap, and a soft cloth to clean.
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Cultured, Freshwater Pearls;

-Pearls are soft and need to be treated very delicately.
-Do not use ultrasonic cleaners or steamers.
-To clean, simply wipe gently with a soft cloth after each wearing
-For a more thorough cleaning, use mild soap and water.
-strung on a knotted cord, make sure the cord is completely dry before wearing the string.
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Garnet;

-Clean with warm soapy water and a soft brush. Rinse well after washing and gently dry.
-You may use the ultrasonic cleaner for garnets that are not of the demantoid variety. -The heat from steam cleaning may cause color changes in garnets.
-Protect garnets from extreme temperature changes and harsh chemicals.
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Tourmaline;

-Protect these stones from being hit or knocked against surfaces that may cause the stones to shatter
-Avoid large temperature changes which could cause the crystals to fracture (such as leaving it near a heater vent or in a hot car).
-Do not clean tourmaline in a home ultrasonic cleaner.
-Clean Tourmaline with a solution of mild dishwashing soap and water. Soak for 10-15 minutes, then gently, but firmly, dry with a towel.
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*Turquoise*

-Turquoise is porous so chemicals can damage it. You should only use either distilled water, or a distilled saltwater mixture, and a soft cloth to clean it.
-Don't worry about your skin oil harming this stone, it's actually good for it and will naturally polish the turquoise as you wear it.
-If it is set in silver, wearing if often will also keep the silver from tarnishing.
-Silver polish, however, will damage the surface of turquoise, so be extra cautious when cleaning the silver portions of your piece.
-Turquoise can fade in sunlight, with excessive sweat, when in contact with chlorine bleach and when in contact with dishwater.
-Additionally, the turquoise actually needs water to be vibrant. Periodically you should spray the turquoise (like it's a houseplant) with a mixture of distilled water and salt. This saltwater spray will maintain or revive the color of the turquoise.
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*Custom Orders*

I will be happy to create a custom piece with a 50% deposit. Contact me with your ideas, questions, and a price range. Then we can discuss what I may be able to offer you. If you cancel a custom order after the materials are ordered and the project started, you will be assessed a non-refundable fee based upon a percentage of the total intended charge.
Once materials are decided upon I will inform you of the deposit required and the portion of that that is considered non-refundable.

*Lay Away*

I will be happy to make a payment arrangement for any order over $50.00, with a $15.00, nonrefundable, deposit. If/when the transaction is completely paid for, the $15.00 will be applied to the purchase price. If you break the arrangement the $15.00 will be kept as a service fee.
You will need to make regular payments until your balance is completely paid. The amounts and time intervals of your payments will depend upon your balance and your situation. I will work with you to meet your needs. Simply contact me and we will discuss what terms will work for us both.

Once the arrangements are agreed upon by both you and I, I insist that they be honored. Therefore, if the arrangements are not kept, you will immediately forfeit your deposit and the product will be put back up for sale.



******ALL rights reserved. No image or written work can be used without the written permission of this shop's owner. uniqueXpression is TM and a LLC