UntamedMenagerie

Handmade silhouette jewelry

Tennessee, United States · 18542 Sales

UntamedMenagerie

Handmade silhouette jewelry

Tennessee, United States 18542 Sales On Etsy since 2008

5 out of 5 stars
(8314)

UntamedMenagerie is taking a short break

Loading

Note from shop owner I am sad to say that there has been a death of a very dear family member and I will be closing the store. I am not certain when I will reopen. If you currently have an open order with me I will be in touch shortly about how this will affect your shipping date.

Thank you for your patience and understanding during this difficult time of grieving.

Note from shop owner

Last updated on Apr 21, 2016

I am sad to say that there has been a death of a very dear family member and I will be closing the store. I am not certain when I will reopen. If you currently have an open order with me I will be in touch shortly about how this will affect your shipping date.

Thank you for your patience and understanding during this difficult time of grieving.

UntamedMenagerie

Contact shop owner

UntamedMenagerie

Reviews

Average item review
5 out of 5 stars
(8314)
rlm3005

rlm3005 on May 3, 2016

5 out of 5 stars

I really like my new ring. I put it on and started wearing it as soon as it arrived. Would definitely use this seller again.

Barb

Barb on May 3, 2016

5 out of 5 stars

I so Love these earrings they are cute and comfortable to wear all the time, I have ordered from this seller A few times and I am pleased with the quality and service. Shipment is fast! Thank you!

3 of 8314 reviews · View all reviews

About

Curious?

Untamed Menagerie is a collection of the combined works of Nikki & Penny (daughter and mother). We began making jewelry together in 2005.

When we aren't creating, you can find Penny tending to her English themed garden while Nikki is reading as many science fiction and fantasy novels as she possibly can. We are both extremely fond of stout coffee, french pastries, and quiet time spent with our beloved pets: Shiva, Josephine, and Tiny.

Tweet
Around the web
Shop members
  • Nikki

    Owner, Maker, Designer

Shop policies

Last updated on June 23, 2015
Hello! Thank you so much for visiting Untamed Menagerie! This shop is a collection of the combined works of Penny and Nikki (mother and daughter). We strive to create whimsical pieces that will bring a smile to your face every time you see and wear them!

If you have any questions please do not hesitate to contact us. We want you to love your purchase and we will do everything we can to ensure that you do!

Accepted payment methods

  • Accepts Etsy gift cards
  • Money Order
  • Check
  • Other Method
Payment
UNITED STATES CUSTOMERS: We accept PayPal (which in turn accepts major credit cards), Personal Checks, and USPS Money Orders.

INTERNATIONAL CUSTOMERS: We accept PayPal payment (which in turn accepts major credit cards) only. In special circumstances we may accept money orders, please contact us to inquire!

ALL: Payment is due at time of purchase unless you are mailing your payment. If you need additional time or assistance with payment, please be sure to send us an email or an etsy conversation and we'll happily work with you! Etsy will provide you with our email address after you complete checkout. If we have not received payment or a message from you within 48 hours, your order will be canceled.
Shipping
All orders are shipped via USPS First Class Mail to the address listed on the Etsy receipt unless otherwise noted or previously arranged. All items are currently made-to-order and shipped within 10 business days of completed payment (unless otherwise noted in an item's individual listing description). We do ship internationally, to all countries. To upgrade shipping or purchase insurance, please contact us prior to purchase so we can make specific arrangements for your item(s).

DOMESTIC SHIPPING: Items shipped via USPS First Class Mail (our standard shipping method unless an upgraded is requested) within the United States generally arrive within 2-5 business days after shipment. Orders shipped within the United States will have Delivery Confirmation. Domestic orders are considered lost after 2 weeks from the date of shipment. If you suspect your shipment has been lost in transit please contact us immediately so that we can take the necessary steps to initiate a reshipment.

INTERNATIONAL SHIPPING: Items shipped via USPS First Class International Mail (our standard shipping method unless an upgraded is requested) generally arrive within 2 weeks after shipment. However, due to Custom's inspections and processing please note that it may take up to 4 weeks to receive your parcel via USPS First Class International Mail. Please note that First Class International packages do not have a tracking number; the Customs Form Number on your parcel is for declaration/content purposes only and scanned updates are not forwarded to USPS to make them trackable online or through our government postal service. First Class International is the most economic international shipping method available. We are happy to update to Priority Mail International or Express Mail International by request. Please contact us prior to purchase for an updated shipping quote if you wish to upgrade from First Class International Mail. International orders are not considered lost until after 4 weeks from the date of shipment, though most parcels do arrive within 10 business days. If it has been more than 4 weeks since your package was shipped and you suspect your shipment has been lost in transit please contact us immediately so that we can take the necessary steps to get your purchase to you as quickly as possible! Please note that all All International buyers are responsible for Duties (Customs/Import fees) for their countries. Your Customs Form will be filled out fully with the contents and values listed. We are unable to mark items as gifts or to mark them below value; we apologize for this inconvenience!
Refunds and Exchanges
Your items will be packaged safely and sent in excellent condition with love and care! However, sometimes accidents happen at the post. If something happens to your package along the way and your purchase arrives damaged, please contact us prior to leaving feedback so that we can begin working on a replacement for you, or we can discuss refunding your money. If you are unhappy with your order, let us know! We want you to love your purchase and are always available to help you. All refunds and exchanges are handled on an individual basis. We do not accept returns on custom made items, including custom sized rings, unless we have made an error or the item is damaged or defective. We may be able to resize your ring for you if you have ordered the incorrect size. If you have any other concerns, do not hesitate to contact us! Complete customer satisfaction is our goal and we will do everything possible to ensure you are satisfied with your purchase.
Additional policies and FAQs
A note about oxidized sterling silver rings: the original silver color underneath will begin to show where the ring comes in contact with your skin (inside of the ring, sides of band). This is true of all oxidized jewelry; it is not a permanent color but a patina that will change uniquely with you. We patina with liver of sulfur and seal with a coat of museum/gallery wax (you can't feel or see the wax). Thank you!