Announcement   Send us your unboxing videos to get a special offer! We will share it on our Facebook page and here on Etsy!

Mailing list: Sign up at http://madmimi.com/signups/5909/join to be informed of sales events and discounts! Bitcoin accepted.

Announcement

Last updated on Nov 17, 2018

Send us your unboxing videos to get a special offer! We will share it on our Facebook page and here on Etsy!

Mailing list: Sign up at http://madmimi.com/signups/5909/join to be informed of sales events and discounts! Bitcoin accepted.

upallnightstudio

Contact shop owner

upallnightstudio

Reviews

Average item review
5 out of 5 stars
(403)
See reviews that mention:
quality 27 shipping 62 customer service 25
View all 403 reviews

About

Process Timeline

See more dolls at upallnightstudio.net

I make the clay, I shape the clay.

I paint the doll, I sew the bodies.

I sew the clothes.

I eat lunch, I drink some coffee

I check Facebook

I assemble the doll, I ship the doll.

Around the web

Shop members

  • Sandra Earles

    Owner, Designer

    Doing this stuff for 30 years and counting!

Shop policies

Last updated on October 13, 2018
Welcome to Up All Night Studio

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
  • Other Method
Returns and exchanges
I gladly accept cancellations
Request a cancellation within: 6 hours of purchase
I don't accept returns or exchanges
But please contact me if you have any problems with your order.
Returns and exchange details
Refunds are solely at the discretion of Up All Night Studio. Email us to authorize return. No "on approval" purchases. Resellers of our dolls are welcome but may not resell on Etsy. No returns for wholesale purchases.

Packages that are delivered, but refused will not be refunded shipping.

Custom orders are non returnable and non refundable

We will no longer reserve any items.

All purchases require payment within 8 hours.

Items shown in delivery tracking as "delivered" are considered fulfilled. I can still assist in finding your package, but cannot take responsibility of missing or stolen deliveries.

Missing package investigations are opened and concluded by the USPS prior to a refund of missing packages.

If damage occurs during shipping, keep all packaging so damage claim can be investigated. Do NOT attempt to send package back which voids buyer/seller protection.
Payment
Paypal, Etsy Payments, Visa/ Mastercard, and Bitcoin accepted. Credit cards are processed through Square.
Shipping
We promptly ship USPS Priority Mail (Domestic) or First Class (International) or Priority Mail International. so you get you purchases fast. Custom orders are shipped within 10 business days. Shipping costs are located in each description. We ship to worldwide for $32. Multiple items may be combined in one shipment to save you in shipping costs.

It is buyer's responsibility to have the correct shipping address on file with Etsy, this is the only shipping address we will use. We will not ship to a third address.

The buyer is responsible for all customs and duties assessed on each item by their country of receipt. Customs forms will never be marked as "gift".

I always initiate a missing package report with the USPS in cases of non receipt prior to refund.

We do not give "discounts" in lieu of merchandise return.
Additional policies and FAQs
Layaway: downpayments on holds and layaways are non refundable.

Downpayment is 1/3 of order total plus shipping. Subsequent payments due every 2 weeks.

Custom orders cannot be placed on layaway.

Discounts cannot be applied to items for layaway.

Custom orders must be fully paid for prior to commencement of work. Allow 10 working days for completion.
Privacy
ETSY is an online marketplace, made up of over 1 Million individual shops. Information you provide to Etsy for transaction purposes is governed and stored by Etsy. As a member and seller on Etsy, I am bound to their Policies and will not work against them. If you have questions relating to the way Etsy uses your information, please refer to the ETSY PRIVACY POLICY here: www.etsy.com/legal/privacy

Compliance with laws. Your personal information (name, address, etc), provided to me by Etsy, will only be used by me, as needed to provide my services, such as when I use your information to fulfill your order, to settle disputes, or to provide customer support. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

I have no access to your payment account details as PayPal or Etsy Payments processes your order, depending on the method you choose. Your information will be stored on the Etsy system as long as I have my store on Etsy or until Etsy deletes it. I will not spam you or solicit you using the information provided to me.