UpandUpcycled is taking a short break
Making something new and fun out of old items brings me extreme joy. Knowing that those things are living on with my customers is even more wonderful! I find that these materials are the most exciting to work with because I believe that everything has its own energy. I'm very much inspired by materials and work without patterns so that the form of the old item can inform what it might like to become.
I try to use discarded supplies and items that aren't as useful in their original form as often as possible. I do a lot of thrift store hunting, and am a general drop-off depot for friends and family when they have old clothes, fabrics or materials they would otherwise throw away.
Many of my sewing notions have been passed down to me from my great-grandmother. I believe that her spirit is present while I'm crafting, as is the collective creative energy of all the amazing crafty females in my family.
Accepted payment methods
Returns and exchanges
If you are unhappy with your order for ANY REASON (damaged through shipping, not what you thought it would be, doesn't work for you for some reason), please let me know within 14 days of your order's arrival.
AT YOUR DISCRETION, I will be happy to exchange the item/remake it if needed, or refund if an exchange is not suitable. I want you to be 110% pleased with your purchase.
If a refund or exchange is needed, please convo me first to explain which you would like. I will then need you to ship the item back. Once it is received, I will ship the exchange within 72 hours OR issue the PayPal refund within 24 hours, including your shipping costs to return it.
METHODS OF PAYMENT:
I accept credit card payments through PayPal only.
When an order is placed, payment must be made within 72 hours or the order will be cancelled. If you're having technical difficulties or need more time, just convo me and I'll extend that as needed.
If any promotions are running, such as free shipping or 10% off, please place your order at regular price. As soon as payment is received, I will refund the discount/shipping through PayPal within 24 hours. If you have any questions, please convo me.
Orders are typically shipped within 24-48 hours. If you wish to cancel, you must let me know before I ship your order. If you need to cancel, please do so within 24 hours of placing your order via convo.
I am in the process of acquiring a business tax certificate. At the moment, no tax is needed. After the license is set up, California residents only will be assessed sales tax.
Unless otherwise requested, all orders are shipped first-class by the United States Postal Service, including international orders. Most domestic orders (US and Canada) arrive in 3-4 business days. International orders usually arrive within 7 business days.
If rush shipping is needed, indicate that in your message to seller or convo before purchasing. I will get pricing on priority shipping and turnaround, then convo/email you to adjust PayPal charges. I do my best to ensure that an item will arrive in time BEFORE shipping it. If I cannot get an item to you in time, I will not ship it and will refund you. If it looks like we'll be cutting it close, I'll let you know and it will be at your discretion. If this is the case, seller will not be responsible for late arrivals since I'll be doing everything in my power to make sure it gets there on time.
As a rule, I do not include insurance on shipped items. If you would like this, please request it in your message to seller or convo prior to purchase and I will adjust charges accordingly.
For any order of $20 or more (before shipping), I will include a free delivery confirmation for U.S. addresses only. This is due to USPS restrictions, as delivery confirmation is not available for international orders. If you're located internationally, don't worry! I offer free worldwide shipping on a regular basis so that you aren't left out. :)
Because my items are not perishable, electronic, or very high-value, I have yet to experience any customs issues. Item content will be listed on international orders per customs requirements.
Additional policies and FAQs
Custom orders are always welcome. Just convo me for details.
Wholesale orders are also welcome. Please convo me or email marianne.bland [!at] gmail.com with questions or pricing requests. I will respond within 24 hours.
I absolutely guarantee that you'll be happy with your order or I will refund you in full.
**Tell-a-friend/Customer Appreciation Discounts** I will include special discount codes with each order. Give them to a friend or come back and place another order, enter the discount code in the message to seller, and get the discount! Simple as that.
Thanks for supporting handmade!