Welcome to our Upscale Downhome shop! Our products are lovingly handmade by my husband and myself in our home in Wisconsin. We strive to honor the beauty and majesty of the deer from which we get our antlers. We are not hunters ourselves but purchase them from many different people in our area.
Accepted payment methods
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
Your satisfaction is my primary concern at Upscale Downhome. I want you to be thrilled with your purchase. Please convo me with any questions or concerns if there is a problem with your item and I will do everything I can to resolve the issue.
Payments are to be posted at the time of the order and you will receive an invoice through PayPal's secure site or just use your credit card if you prefer. You must pay for your item within 24 hours of purchase. If you are having trouble with PayPal, just let me know. Items that are in stock will be shipped within 48 hours of payment. I will be begin working on a custom order as soon as payment is received.
All items will be shipped via USPS Priority Mail or USPS international mail and include delivery confirmation. Please message me if you prefer a different shipping method.
Additional policies and FAQs
As a seller, I reserve the right the cancel a transaction before shipping due to special circumstances. I will refund the purchaser's full payment according to Etsy's guidelines. I also reserve the right to refuse service according to Etsy's guidelines.