UrbanBabyCompany

Urban Baby Company

Texas, United States · 30 Sales

UrbanBabyCompany

Urban Baby Company

Texas, United States 30 Sales On Etsy since 2008

0 out of 5 stars
(14)
UrbanBabyCompany

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UrbanBabyCompany

Items

No items listed at this time

Reviews

No reviews in the last year

Anonymous on Jun 19, 2009

5 out of 5 stars

Anonymous on Mar 27, 2009

5 out of 5 stars

good job packaging this so that I could get it out and hang it easily!!!! It looks great in the kids playroom

Anonymous on Mar 8, 2009

5 out of 5 stars

Cute shirt! Good communication. Would shop with again.

Anonymous on Mar 8, 2009

5 out of 5 stars

Very good quality, great communication.

View all 14 reviews

Shop policies

Last updated on February 3, 2011
Welcome to Urban Baby Company!

Urban Baby Company is the brainchild of Jen and Candas, and was created after spending hours trying to find the perfect gifts for our children and friends' children. The idea was to create a place where anyone could find "the perfect gift" no matter what the occasion.

Urban Baby Company was designed with YOU in mind. We make every one our items by hand, with loving attention to detail. Nothing ships without a thorough inspection first. Our goal is to provide you with unique, high quality boutique products that are sure to draw attention.

Accepted payment methods

  • Money Order
  • Check
Payment
*Payment is accepted in the form of check, money order, or paypal. Items will not be shipped until payment has cleared, which typically takes 5-7 days if paying by check (or e-check).
Please note that custom orders will not be made until payment is received.

*Texas residents will have state sales tax of 8.25% added to all orders.
Shipping
*Cost and Timing:
All orders ship within 48 hours of receipt of payment in full (*this does not apply to custom orders, or special requests).
Standard First Class delivery time is 2-3 days (always allow room for exceptions).

*Postal Insurance:
Insurance is not included with any shipping.
To have postal insurance added to your order please convo me before ordering, and I will add the cost to your order before you checkout.
The cost for insurance is $1.65 for up to $50.00 in merchandise, $2.05 for up to $100.00 in merchandise, $2.45 for up to $200.00 in merchandise. For larger orders, please convo me for a price.

I am not responsible for lost, damaged or stolen packages that are not insured with the USPS.

*Delivery Confirmation:
Delivery confirmation can also be requested by you, and added to your order for $0.75.
Delivery confirmation provides you with a tracking number, which allows you to check the status of your package online. Please convo me before ordering to have it added to your order.

*Packaging:
Everything ships securely packaged in a box or padded mailer.

*All items come attractively packaged and ready to give. Specialty gift wrap (birthday, holiday, etc) can be added to any order for $2, please convo us before to have it added to your order.
Refunds and Exchanges
Custom made clothing items cannot be returned, however in the event the wrong size is ordered, we will offer an exchange for the correct size. Exchange must be made within 7 days of receipt. You are responsible for postage for the new item. Please notify us immediately if such an exchange is needed, and please remember to allow additional time for the return to reach us, and for us to remake your item in the correct size!

Personalized/monogrammed items are not returnable.

Refunds/exchanges will be given only for unworn/unused items that arrive in the condition they were sent.

Refunds will not be given for postage costs.

Please contact us prior to ordering if you have any questions regarding our return policy.
Additional policies and FAQs
-Dangling Dots Mobile-
This mobile is not a toy, and is not intended to be played with. Doing so will cause damage. Please use caution when hanging above a crib or bed, taking care to make certain that any hooks used for hanging are properly and securely installed. An improperly used hook or hanging device could case the mobile to fall, resulting in damage and possibly injury. We are not responsible for any damages or injuries caused by improper hanging or use of this mobile.

-Custom Orders-
We gladly accept custom orders. Our shop currently features only a small sampling of what we create, and we are always trying new things! Please convo or email us with what you are looking for and any ideas you have and we will work with you to create exactly what you are looking for!