UrbanChandy

Urban Chandy - Industrial Chandeliers - UL Rated

Los Angeles, California

Announcement    COVID-19 UPDATE:

We are still working (with a reduced staff) and taking orders.
- Production is currently shipping 3-4 weeks from purchase date (on almost all chandeliers), we offer a RUSH option if you need it sooner, please convo us for pricing & options.
- We are a UL Listed company. If you require your chandelier to be UL listed, please contact us before purchasing as not all of our chandeliers are made with a UL rating and will require an upgrade.

Urban Chandy's are made proudly made in the USA. We are a UL listed company.
www.urbanchandy.com

Our free shipping policy is limited to 2 chandeliers per address; we will email you an additional invoice after your purchase or you can call us for a custom listing.

Urban Chandy® is a registered trademark. All rights reserved.

Announcement

Last updated on Apr 7, 2020

COVID-19 UPDATE:

We are still working (with a reduced staff) and taking orders.
- Production is currently shipping 3-4 weeks from purchase date (on almost all chandeliers), we offer a RUSH option if you need it sooner, please convo us for pricing & options.
- We are a UL Listed company. If you require your chandelier to be UL listed, please contact us before purchasing as not all of our chandeliers are made with a UL rating and will require an upgrade.

Urban Chandy's are made proudly made in the USA. We are a UL listed company.
www.urbanchandy.com

Our free shipping policy is limited to 2 chandeliers per address; we will email you an additional invoice after your purchase or you can call us for a custom listing.

Urban Chandy® is a registered trademark. All rights reserved.

Items

746 Sales
 

All Items

William S.

Contact shop owner

William S.

Reviews

Average item review
5 out of 5 stars
(95)
See reviews that mention:
quality 13 shipping 20 customer service 23

About UrbanChandy

Sales 746
On Etsy since 2011

Lighting up the world one chandy at a time.

We used to think that Urban Chandy was a happy accident, but are there any accidents in life?

While running another business I needed to make a light fixture for my office space...and then a light bulb went on haha! As customers continued to inquire about the chandelier instead of the other goods I was peddling, I started to realize maybe I was onto something. I also discovered how much I enjoyed making things with my hands.

We love making new and exciting lights out of salvaged materials. Accident or no accident, we feel we have more of a purpose now than ever before.

Shop members

  • William S.

    Owner

Shop policies

Last updated on December 6, 2018
Welcome to our Chandy shop! Our current lead time is 2-3 weeks due to demand. Every fixture is made to order. Once your order is placed you are in the queue. Messaging us first does not reserve a place in the queue. If you have a question, please carefully read through our FAQ and the listing description before placing your order or messaging us.

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Items on sale
Returns and exchange details
Each Chandy is made to order and we guarantee that it will work if installed according to the accompanying instructions and that the unit meets the description in the product's listing. As a result, our policy is > NO REFUNDS <. If there is a mechanical problem with your fixture or a piece is missing problem, please message us.

If your fixture has been damaged or 1 or more bulbs have been broken during shipment, please send photographs of the fixture damage, broken bulbs, including photos of the PACKAGING and the LABEL. DO NOT DISCARD THE PACKAGING until we let you know to do so. We insure all of our shipments and work closely with our shippers. Their policies require that the packaging be kept for potential review for every claim that is filed. We will repair or replace any fixture that has been damaged in shipment at our expense.
Payment
We accept all major credit cards, PayPal, checks and money orders. If you would like to pay by check or money order, please send us a convo.

If you are paying by check or money order you must mail your payment as soon as you place your order. We can't start work on your order until we have received payment. Delaying your payment may result in a longer turn around time than noted on your Etsy receipt.

Sales tax will be charged on all orders shipped within California. For orders shipping outside of the United States, you will be responsible for the duties and taxes charged by your country to import the fixture. Go to dutycalculator.com for an estimate of your duty liability.

Cancellation Policy: Since our fixtures are made to order, you have 3 days after purchase to cancel your order.
Shipping
We ship via FedEx and USPS. We can also expedite shipping upon request and/or ship using other methods.

***Hawaiian & Alaskan Shipments will incur an additional shipping fee (there is no where on Etsy shipping options to specify additional shipping for Hawaii or Alaska). We will contact you and let you know the additional amount if you don't contact us prior to ordering.
Additional policies and FAQs
We can ship anywhere in the world so if you do not see your shipping rate/country listed please message us for shipping rates.

Our fixtures will work with any E26 or medium-based bulb including Halogens, CFL's and LED's.

FAQs:
1. Is this fixture UL listed?
A. Most Urban Chandy fixtures are now UL listed. Please verify information in the listing.

2. Do Chandies come with the bulbs in their listing?
A. Yes, all bulbs pictured in each listing are included with the purchase.

3. Where can I find replacement bulbs?
A. We sell replacement bulbs in packages specific to the fixture you purchased to make your life easier! We can also sell them to you individually if you prefer. We are now offering LED versions of the same bulbs you have in your fixture!!! Check them out here:

4. What is the total wattage of the fixture?
A. Fixture wattage ranges from 150-396, but we can tailor the wattage to be lower or higher to meet your needs. We also now offer LED bulbs as an option!

5. Will my Chandy require special wiring?
A. No special wiring is needed, but please note that if you are not in North America your voltage is probably 220-240V and will work with North American bulbs but we suggest considering a converter to reduce the voltage to 130V to make the bulbs last longer.

6. Can it be plugged in to an outlet?
A. Yes, we are happy to attach a cord with a plug for you. Please let us know when you place your order if you prefer a WHITE or BLACK cord and HOW LONG you need it to be.

7. How long does the lowest bulb hang?
A. It differs for each design, but we can adjust the lengths to accommodate your space and make them as short as or up to 12 inches (1 foot) longer than specified on the listing free of charge.

8. What type of connection does it have on the top of the fixture?
A. There is only one connection on top to connect to the power source.

9. How is the fixture mounted to the ceiling?
A. The fixture requires at least 2 inches of space between the top of the base and the ceiling. It can be attached to the ceiling "flush" or suspended down with chain or wire cable.

10. What is the total weight of the fixture?
A. The weight of the fixtures range between 10-75 pounds including the bulbs.

11. Is the mounting hardware included?
A. Only the hardware to mount the fixture flush to the ceiling is included. We will pre-drill holes through the base for you and provide 4 toggle bolts to secure it to your ceiling (these bolts work with most ceiling types).