Urbanentity is taking a short break
Shop policies
Well done to you for buying handmade and supporting independent business's!
Accepted payment methods
Returns and exchanges
Refunds can be discussed, I want ensure that as a customer that you are happy with your purchase, please convo me if there is any issues with your purchase.
I do not accept any responsibility for lost or damaged items in shipping.
Payment
Personal cheques accepted but they must clear prior to shipping, money orders also accepted.
Shipping
Prices shown are for Canada Post GROUND so please keep that in mind when ordering your gift so it arrives in time, for air or expedited shipping please convo me so I can get a price for you.
CANADA POST: CANADA/USA DELIVERY TIMES
small packet surface (ground) 4 to 10 business days.
small packet air - 6 to 12 business days.
CANADA POST- INTERNATIONAL DEL TIMES
small packet surface (ground) 4 to 6 weeks
small packet air- 6 to 10 business days.
Tracking is extra, so if you want to be able to track your package pls let me know so I can get a price for you.