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Shop policies
Last updated on
February 16, 2012
Welcome to urban Entity, for those of you that love quality modern and contemporary jewelry items then this is the store for you!
Well done to you for buying handmade and supporting independent business's!
Well done to you for buying handmade and supporting independent business's!
Accepted payment methods
Returns and exchanges
I accept exchanges as long as the item is unused all you have to do is pay for the shipping cost.
Refunds can be discussed, I want ensure that as a customer that you are happy with your purchase, please convo me if there is any issues with your purchase.
I do not accept any responsibility for lost or damaged items in shipping.
Refunds can be discussed, I want ensure that as a customer that you are happy with your purchase, please convo me if there is any issues with your purchase.
I do not accept any responsibility for lost or damaged items in shipping.
Payment
I accept payment by Paypal, it is safe, fast and easy.
Personal cheques accepted but they must clear prior to shipping, money orders also accepted.
Personal cheques accepted but they must clear prior to shipping, money orders also accepted.
Shipping
I ship to Canada, US and internationally.
Prices shown are for Canada Post GROUND so please keep that in mind when ordering your gift so it arrives in time, for air or expedited shipping please convo me so I can get a price for you.
CANADA POST: CANADA/USA DELIVERY TIMES
small packet surface (ground) 4 to 10 business days.
small packet air - 6 to 12 business days.
CANADA POST- INTERNATIONAL DEL TIMES
small packet surface (ground) 4 to 6 weeks
small packet air- 6 to 10 business days.
Tracking is extra, so if you want to be able to track your package pls let me know so I can get a price for you.
Prices shown are for Canada Post GROUND so please keep that in mind when ordering your gift so it arrives in time, for air or expedited shipping please convo me so I can get a price for you.
CANADA POST: CANADA/USA DELIVERY TIMES
small packet surface (ground) 4 to 10 business days.
small packet air - 6 to 12 business days.
CANADA POST- INTERNATIONAL DEL TIMES
small packet surface (ground) 4 to 6 weeks
small packet air- 6 to 10 business days.
Tracking is extra, so if you want to be able to track your package pls let me know so I can get a price for you.
Additional policies and FAQs
Contact me if you have any other questions!!