urbanhen

urban hen: neo-traditional handmade wares

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Announcement    You've arrived at urban hen! Here you'll find handmade wares of all kinds. Things for ladies, things for babies, things for giving, things for keeping,...
Thanks for stopping by!

Announcement

You've arrived at urban hen! Here you'll find handmade wares of all kinds. Things for ladies, things for babies, things for giving, things for keeping,...
Thanks for stopping by!

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    urbanhen

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    urbanhen

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    quality 3 shipping 5 customer service 7

    Shop policies

    Last updated on August 21, 2012
    Thank you very much for visiting my shop. I hope you enjoy coming often to see what new wares are up for sale.
    I pre-wash all fabrics and clothing in allergy-free/clear detergent. Fabric colors and textures may vary, depending on their previous home. What I mean is that because I discover lots of my materials at non-fabric store stores, the fabrics are sometimes a little elderly. They need a little more care and grace than their youthful counterparts. I really like to repurpose clothing and linens, too. This is great, because many of the wares in my shop are totally one-of-a-kind. How fun!

    Accepted payment methods

    Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
    Accepts Etsy Gift Cards and Etsy Credits
    Returns and exchanges
    You're buying a handmade item. It is uniquely your own and took me lots of time and creativity to produce. Both of us want you to be happy with your purchase. If you find yourself unhappy with your purchase upon its arrival, please contact me via email or convo; we'll work together to figure it out. If an item is damaged or lost, it may be impossible to replicate (because of the fabric used), so hold on tightly to your handmade ware!
    Payment
    Urban hen accepts Paypal. If using Paypal, we appreciate payments made within 3 days.

    If you choose to pay by credit card, be aware that Paypal charges a fee based on a percentage of the total sale. The buyer will be responsible for this additional charge. (Just to give you an idea of how much extra it might be, a recent total sale of $47 paid to Paypal by credit card involved an additional fee of $2.60.)
    Shipping
    Items will be shipped via the USPS. Prices for shipping reflect cost of stamp as well as packaging. Wares will be shipped within 5 days of receipt of payment.

    Packaging details: Your wares will be carefully packaged, possibly using recycled materials. Not like tires or aluminum foil or anything, but more like gently used boxes. (That helps us all keep costs and garbage down.)

    Locals: If you are located in or around the Nashville, TN area, we can attempt to arrange pick-up. This will depend on schedules and locations, but it's worth a try. If this applies to you, please indicate specifics in your sale message.

    Make sure your address is correct, please!
    Additional policies and FAQs
    Custom wares: If you're interested in a custom order, please convo me. I'll check my calendar and supplies. Then we can see about getting you what you'd like.

    Also, I'd love to hear from you via feedback regarding a purchase! Thanks for taking time to respond.