Average item review
5 out of 5 stars

louisemthsn on Jan 10, 2017

1 out of 5 stars

The locket was ok but the chain turned black after 3 days.


urbanindustries responded on Jan 12, 2017

My chains are gold plated and this has never happened before with these chains. It could have come in contact with soaps or chemicals or just reacted with the person. No matter the reason, I offered to send a new chain and the customer said no. I'm not sure why someone would not want a free replacement shipped overseas at my expense or a refund, but felt the need to leave 1 star. I stand by my products and offer refunds and replacements if a customer is not happy. Please read my other reviews for this item - 5 stars!


nickshergar on Jan 5, 2017

5 out of 5 stars

Absolutely FANTASTIC.... I am so pleased. REALLY GREAT CRAFTSMANSHIP. Thank you SO much A++++++++