urbanmetalsupply

URBAN METAL SUPPLY metal smithing TOOLS and SUPPLIES

Idaho, United States · 1437 Sales

urbanmetalsupply

URBAN METAL SUPPLY metal smithing TOOLS and SUPPLIES

Idaho, United States 1437 Sales On Etsy since 2012

0 out of 5 stars
(521)
Shop owner

C Douglas

Contact

urbanmetalsupply is taking a short break

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Note from shop owner **SHOP UPDATE: Hello! Still taking some time off, I had a baby recently. I am not sure how long I will have my shop on vacation but will try to post updates. Thanks for your understanding.

If you placed an order recently & need to contact me, please send email to: sales [!at] urbanmetalsupply.com

If you are in dire need to order something while my shop is closed - just send me a message, a custom order through PayPal might be possible if I have the item in stock.

I will be back soon. Sorry for the inconvenience.

I will be checking my messages and responding to your questions the fastest I can.

Thank you,

SALES [!at] UrbanMetalSupply.com

Note from shop owner

Last updated on Jun 23, 2015

**SHOP UPDATE: Hello! Still taking some time off, I had a baby recently. I am not sure how long I will have my shop on vacation but will try to post updates. Thanks for your understanding.

If you placed an order recently & need to contact me, please send email to: sales [!at] urbanmetalsupply.com

If you are in dire need to order something while my shop is closed - just send me a message, a custom order through PayPal might be possible if I have the item in stock.

I will be back soon. Sorry for the inconvenience.

I will be checking my messages and responding to your questions the fastest I can.

Thank you,

SALES [!at] UrbanMetalSupply.com

C Douglas

Contact shop owner

C Douglas

Reviews

No reviews in the last year
AnneSophie Robin

AnneSophie Robin on Nov 3, 2014

5 out of 5 stars

Perfect Thank you for this order

Chris Treadwell

Chris Treadwell on Oct 28, 2014

5 out of 5 stars

I sell jewelry. I have customers that do not know what size they wear so this is a great, light tool that I can take to in-home show and size the actual rings my customers wear! Fast delivery too!

View all 521 reviews

Shop policies

Last updated on May 22, 2014
WELCOME to my shop URBAN METAL SUPPLY! I'm a metal-smith, jewelry artist of 15 years. I love tools. My goal is to provide jewelry artists with the best tools of the trade for a lower cost. If you need a specific tool that is not in listed my shop let me know I probably have it or can get it in quickly.

I ship international on most items in my shop, please send me a convo message & I will set up a customized listing with the items you want to purchase. This way you have an easy check-out with one low shipping cost.

If you would like some pointers on how to use any of the tools here in my shop or need more details about them, just let me know I'm here to help.

Accepted payment methods

  • Accepts Etsy gift cards
Payment
I accept PayPal & Direct Checkout for payment methods.
Shipping
My goal is to get your order out asap. If there should be a delay such an out of stock item, I will email you right away with details & options.

SHIP OUT TIME FRAME:
All in-stock items ship out USPS method within 1-3 business days from receiving a cleared payment. Custom orders & out of stock items will ship within 7-10 business days or sooner. Most items are in stock at my studio, & most will ship out sooner. I will send an expected ship date if it is more than 3-4 days. I am a growing small business, and currently order from my local US suppliers weekly to replenish my shop inventory. If any items in your order are out of stock - I will let you know asap & ask if your want to backorder or cancel the order.

I'm a big supporter for a greener community, I try to recycle all packaging materials as much as possible as well as purchase recycled materials when possible.
Refunds and Exchanges
RETURNS:
Returns are always accepted on all items & full refunds are issued after I receive the items returned back to me in the mail. Buyer pays shipping charges on all returns & exchanges.
Additional policies and FAQs
Urban Metal Supply Etsy shop is owned & operated solely by myself. My goal is to get your order out quickly. If there should be any delay I will email you with the details & some options. I am getting orders out faster all the time as my business grows, please be patient on getting your order. Most orders ship out with in 1-3 days unless I contact you.

The reason why my supplies are such a low price is because I don't have the overhead of a warehouse or employees. I am a small mom & pop business. I work from my home based studio / supply shop.

ONE ON ONE CUSTOMER SERVICE:
-Please send me your questions, I can help answer questions before you place your order. I'm familiar using all the tools, so I can help you find the right tool for the right project. I'm more than happy to help put together a custom kit or adjust the tools within an existing kit to suit your needs.

-I want to provide the best customer service. Please send positive feedback to help my shop recognition grow. If you are unsatisfied for any reason, please contact me prior to leaving negative feedback or opening a dispute, I am here to help find a resolution. Your business is very important & taken seriously.

-Please keep checking back..new products are listed here all the time. I appreciate your business. Please come back soon!